4shore Pizza & Pasta

/ Restaurant, Pizzeria, Fast food
#1 of 1 pizza restaurant in Venus Bay
#4 of 6 places to eat in Venus Bay
Average price: A$8-38
Closed. Opens at 17:00
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121 Jupiter Blvd, 3956
Venus Bay, Victoria, Australia
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If you appreciate Italian cuisine, visit this restaurant. At 4shore Pizza & Pasta, clients can try yummy pizza. TripAdvisor users rated this place 4 out of 5.

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/ 31
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Good pizza.
Terrible, Rude Service. Ordered a gourmet pizza last July, arrived to pick up to find it hadn't been made because they had run out of one ingredient and hadn't taken my phone number. Had to wait another 30 minutes for the exact same pizza to be cooked, minus the missing ingredient. OK, fine, I guess mistakes are made but was a bit annoyed that they didn't even apologise. Gave them another try this year, ordered two pizzas. Mine was order #65 and they were calling out order #61 as ready when I ordered. I asked how long it was likely to be and the cashier turned to the owner to ask, and the owner said 15-20 min. Seemed like the usual wait, so I took it at face value. Came back after 25 minutes to find the owner sitting down for a break and the pizzas not even started, docket still on the rack. I said "you told me 15-20 minutes", and she responded "I wouldn't have said that, it's 30 minutes". Not even a "sorry". I said "I'll have my money back thanks, this is ridiculous", and she proceeded to grab a $50 note from the register and throw it at me. I said to her that I own a business and would never treat a customer like this. She responded by screaming at me to "GET OUT!" UNBELIEVABLE. I don't expect this business to be around much longer.
What can I say I got 2 large pizzas over the holidays and was I disappointed. Not much topping, and the woman was sour. No professional customer service. Advice: customers are everything, and if you don't make them feel welcome and give a smile your business won't survive.
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121 Jupiter Blvd, Venus Bay, Victoria, Australia, 3956
Opening hours
SundaySun 16:00-21:00
MondayMon Closed
TuesdayTue Closed
WednesdayWed 17:00-20:00
ThursdayThu 17:00-20:00
FridayFri 17:00-22:00
SaturdaySat 16:00-21:00
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