Andrés Carne de Res Cartagena

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Video of Andrés Carne de Res Cartagena
Video of Andrés Carne de Res Cartagena
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Video of Andrés Carne de Res Cartagena
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Seeing Las Bovedas requires time and efforts, so if you feel hungry afterwards, come to this restaurant for a good meal. Andrés Carne De Res offers Caribbean and Colombian food. Being at this place, eat nicely cooked laing, arepa and fish. According to the guests' opinions, waiters serve good wine. Great coffee goes well with the nice meal.

Live music is played by musicians in the evening. A lot of visitors think that the staff is well-trained at this spot. Fair prices are what you are to pay for your meal. The modern decor and spectacular ambiance let clients feel relaxed here. The Frommer’s experts gave this restaurant 3 stars and highlight that it as an exceptional place.

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Ratings of Andrés Carne de Res Cartagena

Visitors' opinions on Andrés Carne de Res Cartagena

/ 222
tania garrido llamas Request content removal
Was great experience Service: Dine in Meal type: Dinner Price per person: COP 70,000–80,000 Food: 4 Service: 4 Atmosphere: 4
A
a year ago
Hello Tania, We look forward to your soon return to serve you and pamper you with the best “ocean view” that only this Home can have.Hello Tania, We look forward to your soon return to serve you and pamper you with the best “ocean view” that only this Home can have.More
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LOURDES PALOMINO Request content removal
Service: Dine in Meal type: Dinner Price per person: COP 90,000–100,000 Food: 5 Service: 5 Atmosphere: 5 Recommended dishes: Postre, Lomo A la Pimienta
J
Request content removal
As an American tourist, I was informed that Andrés Carne de Res boasts the best steak in the city. A very cordial host greeted us, and upon request, we were seated on the top patio, which offered beautiful scenery. However, this is where the problems began. After sitting down, I quickly realized the quality of customer service in the restaurant was lacking. The table we were at was unstable, and when I asked to change tables, a waitress named Margarita responded in the rudest manner possible. When I requested her to lower her voice, she turned around and walked away, displaying further rudeness. Fortunately, a second waitress provided better service, and despite the late hour, we decided to stay.

By the end of my dinner, I asked to speak with the manager, hoping to resolve the issues without having to write a negative Google review. However, this only made the situation worse. The manager, named Sammy, approached our table with apparent annoyance. He did not introduce himself and bluntly asked in Spanish, "¿Cuenta que pasó?" It's unclear what kind of training or sourcing this individual has received to be a manager at a large chain restaurant like Andrés, but Sammy's approach was deplorable.

To summarize:

1. The food was cold and of low quality.
2. The customer service, aside from the host at the front, was terrible.

If you are a person of color, particularly Black, I would not recommend this establishment. In my personal opinion, I was treated poorly because of my skin color and because I spoke Spanish. It seemed they judged me without knowing my background. Colorism appears to be a significant issue at this restaurant.
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Caribbean, Colombian, Latin American
Closes soon: 3AM Reopens 12PM
$$$$ Price range per person COP 58,800 - COP 88,300
Andrés Carne de Res Cartagena on map
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Carrera 11, Cl. de la Serrezuela #39 - 21
Cartagena, Bolivar, Colombia
Address
Carrera 11, Cl. de la Serrezuela #39 - 21, Cartagena, Bolivar, Colombia
Features
Outdoor seating Takeaway Сredit cards accepted Delivery Booking Wheelchair accessible Wi-Fi
Opening hours
SundaySun 12PM-3AM
MondayMon 12PM-3AM
TuesdayTue 12PM-3AM
WednesdayWed 12PM-3AM
ThursdayThu 12PM-3AM
FridayFri 12PM-3AM
SaturdaySat 12PM-3AM
Website

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