Charlie & Chocolate Factory

Name: Charlie & Chocolate Factory
Address: 1 Aldwych, London, England, United Kingdom
Telephone: +442073000300
Price range: $$$$
Rating: 4.4

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976 votes

#1495 of 42756 restaurants in London

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Charlie & Chocolate Factory serves a variety of sweet dishes

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Come to this cafe to have a meal if you are hungry after gazing at The London Film Museum - Covent Garden. The menu of British and Spanish cuisines provide flavorsome meals at Charlie & Chocolate Factory. Try nicely cooked kacamak, savoury scones and egg sandwiches. Enjoy good chocolate sandwiches, macarons and fruitcake at this place when you happen to be near it. Delicious champagne gets positive reviews. It's a must while visiting this spot to order great rose tea, hot chocolate or coffee.

This cafe is well known for its great service and friendly staff, that is always ready to help you. Many guests claim that prices are fair. You will certainly appreciate the cozy atmosphere and nice decor. Google users who visited Charlie & Chocolate Factory state that the most suitable mark is 4.5.

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(4.5/5)

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Visitors' reviews on Charlie & Chocolate Factory

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Zoe Wright 19 days ago on Google

Theme is misleading, food average, really over-priced. We arrived to find the already expensive menu had increased in by price by 35% overnight! We booked 2 days before when the website advertised £70 per adult (£50 per child) yet the new cost was £95 and £70. When questioned they did ‘honour’ the old pricing but it did make things awkward with a table of guests. The most disappointing aspect was the setting - nothing themed in the restaurant area at all - felt like a standard basement hotel lobby/restaurant. Even some more imaginative music would have helped rather than some random RnB playing in the background. Sandwiches had a dry layer on the outside suggesting they were not fresh. I know it was Charlie and the Chocolate Factory but there was way too much sweet stuff and none of it was really chocolate-based. The positives were friendly staff, the dry ice drinks and candy floss. Plus we got the book for free too. Otherwise I’d say save your money and go to The Ritz instead. Service: Dine in Meal type: Lunch Price per person: £90–100 Food: 3 Service: 4 Atmosphere: 1

Response from the owner 19 days ago

Dear Zoe, Thank you for sharing your feedback and please accept our apologies that your experience did not live up to your expectation. Might you connect directly with our Manager Martina, on martinastreil@onealdwych.com so that we can establish a little more about your booking and experience.

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Lorraine McEvaddy 26 days ago on Google

We were quoted &70 p/p when we booked then charged £95 p/p yesterday. Over rated and over priced. Service charged 14% + added to the bill automatically. Service: Dine in Meal type: Other Price per person: £100+ Food: 3 Service: 5 Atmosphere: 3 Recommended dishes: Selection of Cakes

Response from the owner 26 days ago

Dear Lorraine, we are sorry to read your review. Would you be able to connect with our manager, Martina, directly so that she can discuss this with you in person. Her email is martinastreil@onealdwych.com

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Vicki Barkney a month ago on Google

We had high expectations for this experience but was severely disappointed. Extremely underwhelming!! We were met at the first level by a lovely host, who showed us to our seat. The staff that served us throughout were fine and had no issues. As you enter the venue you expect big things it's decorated on the first floor with some wonka theme that looks awesome but then you are taken downstairs to a pretty standard restaurant room which has no connection to Wonka at all and you could have been absolutely anywhere. The food was severely lacking anything close to it's £70 price tag. Advertisements are misleading, things like the fizzy lifting drinks (dry ice) you pay an extra £11 for which is extortionate for a bit of strawberry juice which is gone in 2 mouthfuls. Sandwiches were fine. Definitely not enough to fill you up I would have expected at least unlimited refills for the price tag. The scones were tasty but just as tasty as anything iv had before. The desserts looked appealing photos sell it well online but did not match up to that. Weird flavour and texture combinations. On top of your £150 bill for 2 people they then pop on a 15% service charge another £23, as if the amount paid wasn't enough already. Wouldn't recommend this to anyone unfortunately. Service: Dine in Meal type: Other Price per person: £70–80 Food: 2 Service: 5 Atmosphere: 1

Response from the owner a month ago

Dear Vicki, We are very sorry to read your review, but appreciate you sharing your feedback. Might you reach out to the restaurant manager Martina, directly please on martinastreil@onealdwych.com so that she can connect with you directly on this.

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+44 20 7300 0300

Book

British, Spanish, Contemporary

ClosedOpens at 12PM tomorrow

££££ Price range per person £51 - £150

1 Aldwych

London, England, United Kingdom

Temple

Address

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1 Aldwych, London, England, United Kingdom

Features

Cash only No outdoor seating Wi-Fi No delivery Booking Wheelchair accessible

Opening hours

SundaySun	12PM-4:30PM
MondayMon	Closed
TuesdayTue	Closed
WednesdayWed	12PM-3PM
ThursdayThu	12PM-3PM
FridayFri	12PM-3PM
SaturdaySat	12PM-4:30PM

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Charlie & Chocolate Factory

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