Scandalous. My son and partner brought me a bagel with salmon. To my great surprise, there is barely any cream cheese on the sandwich, 1 half slice of salmon, only pushed at the front (so that it appears to be a reasonably well-filled bagel) and the rancid lettuce on top is even more bitter than a fish roe. Sandwiches are not cheap. This branch is really bad at investing. Tip: Don't come here, rather walk to Stadhuisplein. Oh and of course I tried to express my frustrations personally, you guessed it: the phone is not answered. Food: 1 Service: 1 Atmosphere: 1
After a morning of shopping we were very hungry. To the backwork! We thought... well this is the very last time, because making a sandwich still goes completely wrong there. Beware of misleading “stuffed” sandwiches. These are only spread over the edge, so that it looks as if your sandwich is richly topped. This could not be further from the truth... because my bread was topped with a lettuce leaf!! Too bad again guys... but anyway... the dry hard roll satisfied my hunger. Service: Dine in Meal type: Lunch Price per person: €10–20 Food: 1 Service: 1 Atmosphere: 1
B
Response from the owner2 months ago
Hi Kae, thanks for the review. We apologize for the disappointing experience you had in our store. We are sorry that your sandwich did not meet your expectations. We understand that the quality of our toppings and the presentation of our …Hi Kae, thanks for the review. We apologize for the disappointing experience you had in our store. We are sorry that your sandwich did not meet your expectations. We understand that the quality of our toppings and the presentation of our sandwiches are essential to a positive experience, and we regret that we fell short in this regard during your visit. We take your feedback seriously and will communicate this to the relevant franchise partner.More
Usually Backwerk is a decent place for a sandwhich, and I have been at other restaurants of this chain on other cities. but my appetite went away very quickly by all the wild birds inside, with bird excrement everywhere. The staff didn't seem phased by it, to my worry. I won't be visiting again.