Botanical Cafe

Hi Linda, We’re glad you enjoyed your tea and appreciate you and your friend choosing Botanical Cafe to meet up. However, you leaving a one star review over something like this is ridiculous. First of all, this is a bias recall of what happened. You were politely informed that outside food is not permitted within the cafe, there are two signs on the front door stating this fact. The manager did not tell you it was illegal, he informed you that it is not allowed by the health department as we are responsible and liable for all of the food and drinks that come in and out of the cafe. If someone were to get sick because of something they brought in, we would get in trouble, even if it wasn’t from us. This isn’t worth the risk to us. This is our policy and you have to follow it. Second of all, he shouldn’t have had to tell you two times. We have had no problem with people in the past either stepping outside to finish their snack or putting it away until they leave. You decided to make this a bigger issue than it needed to be. Lastly, you were eating Chobani yogurt and fruit. These are both things that can be purchased from us. By claiming disability when it doesn’t even make sense to, you’re making it harder for individuals with actual disabilities to get the accommodations they need. If you were able to have our tea, then there was no reason you couldn’t have also had your afternoon snack from us. We take sanitation and allergies very seriously. Have a great day, The BC Team