Bricks Wood Fired Pizza - Naperville

Thanks for stopping in, Marie! We look forward to serving you again in the near future.

WE hope this message finds you in better health. We want to express our sincere apologies for the unfortunate experience you had recently. We take your feedback seriously and deeply regret any discomfort or inconvenience we may have …WE hope this message finds you in better health. We want to express our sincere apologies for the unfortunate experience you had recently. We take your feedback seriously and deeply regret any discomfort or inconvenience we may have contributed to. Firstly, please allow me to assure you that the health and well-being of our customers are of paramount importance to us. We have thoroughly investigated your claim, and as of now, we have not received any other reports of similar incidents. However, we take any reports very seriously and treat them with the utmost urgency. Our team is committed to maintaining the highest standards of hygiene and food safety, and we have stringent protocols in place to ensure the quality of our ingredients and the cleanliness of our kitchen. As a precautionary measure, we have initiated a review of our food handling and preparation procedures with all staff. We will be reinforcing our training protocols with our staff to ensure that incidents like this continue to be unable to occur at our restaurant. Additionally, we would like to invite you to share more details about your experience so that we can better understand the specific circumstances surrounding your visit. Your insights will be invaluable in helping us identify any areas that may need improvement. Please email us naperville[at]billybrickshq.com. As a gesture of goodwill, we would like to offer you a complimentary meal on your next visit. Again, we genuinely value your patronage and hope to have the opportunity to regain your trust.More