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Butlers Cafe

/ Cafe
#47 of 148 places to eat in Paraparaumu
Closed now
Dessert, Vegetarian options
$$$$ Average price: NZD 15
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Coastlands Shoppingtown, State Highway 1
Paraparaumu, Wellington, New Zealand
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If you happen to be near Lindale Farm & Barn, you can visit this cafe. Come to Butlers Cafe to try perfectly cooked Scones. This place is known for delicious coffee or great hot chocolate.

Most visitors find the staff energetic. Guests say that the service is terrific here. But this place has been rated below average by Zomato reviewers.

Visitors' opinions

/ 28
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I would really like to give this place 5 stars on the basis of warm and friendly service but the coffee was pretty darn average and the food bland and pricey.Free chocolate was lovely bonus but the menu and coffee needs serious work before giving out freebies.
Chocolate that you dream about.
Very rude service by the manager (T.B). Twice. A young staff who would not give me her name who took my order wrong was also very rude by taking the manager's side. Both incidents were about rude, hostile and intimidating attitudes. Both times people my neighbour tables noticed and were absolutely could not believe. They showed me clearly what an unfair treatment is like. I have not experience this level of unfair, rude treatment anywhere else. The manager boasted she received excellent service award from the management of the mall. I sent an email to the owner of the cafe, but did not receive a response from him.Update I realised that I have not received Butler's loyalty card balance email anymore for months (since my last visit of this branch) I made an enquiry about the email to the owner, Peter, but have not received any response. So, when I went to another branch in Lower Hutt, I asked how many points I have and was told that was my 4th. The friendly staff said he would let Peter know why I do not receive email. So, I learned that the owner is the same person. I have not heard anything from him yet, but in the meantime, I checked my bank account and saw that the Paraparaumu should have been the 4th visit after my last free coffee.
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Address
Coastlands Shoppingtown, State Highway 1, Paraparaumu, Wellington, New Zealand
Features
Сredit cards accepted Takeaway
Opening hours
SundaySun 10:00-16:30
MondayMon 09:00-17:30
TuesdayTue 09:00-17:30
WednesdayWed 09:00-17:30
ThursdayThu 09:00-17:30
FridayFri 09:00-17:30
SaturdaySat 09:00-17:30

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