Cafe Botannix Albany

Add to wishlist
Add to compare
Add a photo
181 photos
Cafe Botannix Albany offers a selection of desserts
Here's a photo of Cafe Botannix Albany
Meals at Cafe Botannix Albany
Food at Cafe Botannix Albany
Meals at Cafe Botannix Albany
Food at Cafe Botannix Albany
Meals at Cafe Botannix Albany
Add a photo
Add your opinion
Cafe Botannix Albany is a cafe located in the Palmer's Garden Centre near Albany and Browns Bay. The cafe offers a pleasant ambience with a good selection of cakes and coffee, as well as a playground for kids. However, based on reviews, the service at Cafe Botannix Albany has been mixed. Customers have reported unfriendly staff, long wait times and incorrect orders. Some customers have also expressed concern about hygiene practices, with staff reportedly using their hands to serve food. On the other hand, some customers have praised the food, coffee and friendly service. All in all, Cafe Botannix Albany offers a pleasant atmosphere and good food, but customers should be aware that there may be some issues with service.

Frequently mentioned in reviews

See allLess

Ratings of Cafe Botannix Albany

Visitors' opinions on Cafe Botannix Albany

/ 219
June C Request content removal
Unfortunately, I didn't have a good experience here with one of the staff members (she might be the manager). She was very rude and she looked like she didn't want to be there. I try my best to give people the benefit of the doubt, but it wasn't just on one occasion. It was such a shame as the other staff members were friendly. I haven't been back since that last incident. Food: 4 Service: 1 Atmosphere: 4
C
4 days ago
Hi June, I’m the owner of the cafe, I appreciate you taking the time to share your feedback with me. I am truly sorry to hear about your negative experience … Hi June, I’m the owner of the cafe, I appreciate you taking the time to share your feedback with me. I am truly sorry to hear about your negative experience with one of our staff members during your visit. Please accept my sincerest apologies for the rudeness and unprofessional behavior you encountered. I assure you that this type of behavior does not align with our standards of customer service, and I am grateful that you brought this matter to my attention. I will investigate the incident further and take the necessary steps to address this issue with the staff member involved. I understand the importance of providing a welcoming and friendly environment for all our customers, and it is disappointing to hear that we fell short in this instance. I want to thank you for giving us the opportunity to improve and rectify this situation. Should you decide to give us another chance, I would like to personally ensure that your next experience with us is a positive one. Please feel free to reach out to me directly if you have any further concerns or if there is anything else I can do to make amends. Thank you once again for bringing this to my attention, and I hope to have the opportunity to regain your trust in our establishment. More
Show replies (1)arrow
Yvonne O'Neil Request content removal
Super yummy food, and excellent service. I will be thoroughly recommended this place. Service: Dine in Meal type: Brunch Price per person: NZ$20–30 Food: 4 Service: 4 Atmosphere: 4
Catherine Carryer Request content removal
Friendly staff. They have a good variety of cabinet food and menus. Service: Dine in Meal type: Breakfast Price per person: NZ$10–20 Food: 4 Service: 4 Atmosphere: 4 Recommended dishes: Beer Battered Fish & Chips, Mince on Toast Parking space: Plenty of parking Parking options: Free parking lot
European, Vegetarian options
ClosedOpens at 8:30AM
$$$$ Price range per person NZD 17 - NZD 42
Get directions
Hugh Green Dr
Auckland, New Zealand
Address
Hugh Green Dr, Auckland, New Zealand
Features
Сredit cards accepted Outdoor seating Delivery Takeaway Booking Wheelchair accessible Wi-Fi Parking
Opening hours
SundaySun 8:30AM-4PM
MondayMon 8:30AM-4PM
TuesdayTue 8:30AM-4PM
WednesdayWed 8:30AM-4PM
ThursdayThu 8:30AM-4PM
FridayFri 8:30AM-4PM
SaturdaySat 8:30AM-4PM
Website

Tasty dishes in Auckland

Restaurant features in Auckland

Updated on: