C
Response from the owner
7 months ago
Dear Dmytro, yes, we made a mistake. We were after Valentines day, fully overload and the cake was late cca. 90mins. We made a perfect cake for the children, and it arrived to kindergarden in time. We offered delivery, you declined. We apologized. The problem could be solved, the children were happy I think. I am really sorry that a mistake which can be easily resolved should be punished with a 1. I really hope, that the children, the younger genereation won't be treated like this, won't get shamed, punished, lose salary or job when they make a mistake, because they will. We all make mistakes. You also make mistakes. Sorry for this, we really did everything to correct our mistake, but you gave us no chance.