Cheung Hing

/ BBQ, Chinese, Restaurant
#314 of 746 places to eat in San Mateo
ClosedOpens at 10:30
$$$$ Average price: $11-30
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40 42nd Ave
San Mateo, California, USA
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Keep calm and taste Cantonese and Chinese cuisines. Enjoy good roasted duck, bao and Bbq pork at this restaurant when you happen to be near it. Great milk tea is worth a try here.

Cheung Hing is suitable for visitors who have dinner in a hurry as they can order food as a takeaway. But the Yelp score for this place isn't high, as it can be seen from reviews.

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Great price for authentic Cantonese Chinese food.
This is regarding the ridiculous service of a to-go order that just happened 45 mins ago. We ordered chicken, BBQ pork, duck, and roasted pork with rice to go and asked for the sauces for them. We were first told by the female waitress who answered the phone that we will be charged 50 cents for each sauce. We asked her the reason as this was never the case before.  We frequent the restaurant since it opened and this never happened to us. It would be fine had she told us it's a new policy or they are now strictly enforcing the policy. Instead, she told us not to be so troublesome! We were upset and argued with her--she hung up! We called back and asked for her name-of course she wouldn't give her name to us and hung up again! What kind of service is this?! We have always liked the Millbrae one and were very happy when this closer location opened. We were caught off guard as we never thought of a simple thing like asking for  sauces would be told by a waitress as troublemakers!! In the end, we turned to Cooking Papa in Foster City and ordered the exact order. To our comfort, they had no problem with our request and even gave us extra sauces without us even asking! I think we will stick with Cooking Papa from now on in case our mood is ruined unexpectedly again.
Horrible customer service!!!Staff did not acknowledge I was waiting at the front counter. One of the women finally came and was very rude and looked miserable. She was probably having a bad day, but that doesn't mean you take it out on customers. As far as food goes, our pickup order was correct and the food was good except for the sweet & sour chicken. It tasted like old chicken. The Mongolian beef & fried rice were good. I strongly believe in supporting local restaurants that offer friendly/welcoming service, in addition to providing great food and because of the bad service I received I will not be coming back. There's always better places that actually care about returning customers. Also, you should consider removing your "Grand Opening" sign that's been posted for over a year.
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40 42nd Ave, San Mateo, California, USA
Takeaway Delivery Сredit cards accepted No outdoor seating No Wi-Fi Parking Booking TV
Opening hours
SundaySun 10:30-21:30
MondayMon 10:30-21:30
TuesdayTue 10:30-21:30
WednesdayWed 10:30-21:30
ThursdayThu 10:30-21:30
FridayFri 10:30-21:30
SaturdaySat 10:30-21:30
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