Edo Japan

Name: Edo Japan
Address: 6900 46 St Unit 370, Olds, Alberta, Canada
Telephone: +14035561130
Price range: $
Rating: 3.7

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#8 of 31 fast food in Olds

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Ignore other places, discover the Japanese menu at this fast food. Visitors can order nicely cooked sushi, chicken and udon at Edo Japan. Most users state that the staff is pleasant. The enjoyable service is a great advantage of this place. Prices here are reported to be average. The atmosphere of this place is peaceful. But google users rated this spot and it didn't achieve a high rating.

Frequently mentioned in reviews

udon soup

california roll

no effort

worse

obviously

charged

healthy

phone

is disgusting

dirty

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Ratings of Edo Japan

Yelp

Not rated yet

Zomato

(3.5/5)

Foursquare

Not rated yet

Google

(3.7/5)

204

Trip

(4/5)

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Visitors' opinions on Edo Japan

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Brittany Gordon a month ago on Google

Went into order, ordered the sunday family special, we said we wanted them all beef and noodles. He then went through each meal and kept saying with rice and we said no no with noodles please, then he asked us if we didnt want veggies, witch we have no idea where that question came from. We sat down with our 4 month old who was starting to get fussy, and then we went up to grab our food and everything was made with rice, we noticed this and mentioned that we had ordered noodles for all the meals. The counter guy then proceeded to argue with us telling us we ordered rice, and then proceeded to refuse to fix the mistake and tell us there was nothing he could do for us because he had "more customers" as there was one other person in the resturaunt. He then turned around and started ignoring us. We then requested a refund, witch he then refused to do as well. And then we asked to speak to a manager, so he called the manager and took off into the back and wouldnt let us speak with the manager or even bear the conversation. He then came back up from took the food back gave us cash back and then continued to say we were wrong.. We would ha e been fine to have just had our food remade or even just switched over onto noodles. Coming from someone who's worked in the cooking industry as a sous chef my whole adulthood... the ignorance and blanitent disrespect was appalling. Even the other worker looked disgusted with the way he conducted himself. Service: Dine in Meal type: Lunch Price per person: CA$30–40 Food: 1 Service: 1 Atmosphere: 1

Response from the owner 27 days ago

Brittany, we're truly sorry to hear about your experience. This is not the level of service we aim to provide. We appreciate your feedback and will address this internally to ensure it doesn't happen again. Please reach out to us so we can make it right with you: https://www.edojapan.com/contact-us/

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