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Response from the owner
28 days ago
We're sorry to hear about the inconvenience, Nora. A customer's plea should not be ignored, and we are truly saddened that we dropped the ball on this one. Please reach out to us at https://www.einsteinbros.com/contact/, with the details of …We're sorry to hear about the inconvenience, Nora. A customer's plea should not be ignored, and we are truly saddened that we dropped the ball on this one. Please reach out to us at https://www.einsteinbros.com/contact/, with the details of your visit so we can assist and turn your experience around. If you are satisfied with how your issue was resolved by our Guest Services team after the form is submitted, we would love it if you could update your review to reflect this! Thanks!More