Gondolier Italian Eatery

/ Restaurant
#216 of 568 restaurants in Boulder
#270 of 983 places to eat in Boulder
Average price: $11-30
ClosedOpens at 11:30
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4800 Baseline Rd Ste A-104, 80303
Boulder, Colorado, USA
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I have been to this location a few times. Food is excellent but the service could use some help.  I understand most of the servers are college students. I worked through college myself and it isn't easy. That being said, I don't think the servers get that they are in the SERVICE INDUSTRY. That means be nice, friendly, accommodating within reason. Say "Hello," for starters. Hostesses rarely greet customers -often I heard them say, "How many?" and left it at that. I am on a budget and don't get to go out to dinner often. Shouldn't all customers be treated cordially? Are tips based on service there?     My last experience was on January 19th- it happened to be my birthday. We were seated in the booths closer to the bar. The table behind me was full of loud, obnoxious drunks. I couldn't hear my dinner companion over them.    I appreciate that the Gondolier has a bar area. I prefer to not drink and drive. Perhaps they could offer small plates for Happy Hour so patrons are not drunk. On our way out we mentioned it to the table behind me and to the hostess that those patrons should NOT be driving.    Kind of disappointing between the minimal service and the drunks. If I return I may get carryout.
Horrible!! I would have given them a zero star rating if possible. Orderd delivery through hungry buff food took well over an hour for a fairly small order,  spegetti and gluten free penne pasta with sausage and mushrooms. We were excited to have a gluten free Italian dish, unfortunately the dish tasted awful!!!! Tried to stomach a couple bites and doctor it up with seasoning and extra sauce. No prevail had to toss it out.
We usually enjoy this place, but take-out last week was very disappointing. The eggplant parmesan, which I usually love, was so mushy and foul-tasting, it was inedible. If we'd been dining in I would have sent it back, but since it was take-out, just had to dump it. I emailed the restaurant with my feedback, but received no response. Hope this was just a one-time bad experience!
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4800 Baseline Rd Ste A-104, Boulder, Colorado, USA, 80303
Opening hours
SundaySun 11:30-21:00
MondayMon 16:30-21:00
TuesdayTue 11:30-21:00
WednesdayWed 11:30-21:00
ThursdayThu 11:30-21:00
FridayFri 11:30-21:30
SaturdaySat 11:30-21:30

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