Gordon Biersch

/ Pub & bar, Restaurant
#206 of 1700 places to eat in Syracuse
ClosedOpens at 11:00
American, New American, Vegetarian options
$$$$ Average price: $11-30
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304 Hiawatha Blvd W #J-101
Syracuse, New York, USA
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This bar offers you to try good bratwurst, crab meat and ribeye. Try tasty bread pudding, ice cream and Brezeln. Some guests like delicious craft beer, wine or draft beer at Gordon Biersch. Order the great coffee offered here.

This place is famous for its great service and friendly staff, that is always ready to help you. Attractive prices are what you are to pay for your meal. At this spot, visitors can enjoy the pleasant atmosphere and homey decor. On TripAdvisor, people say that this bar deserves the 4 star rating.

Visitors' opinions

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Poor service, able to view the kitchen from our seats and the workers were not using gloves, not washing hands they would be on their phones then turn around and handle the food just plan gross.
While the food tasted good, I was very disgusted with what I saw in the kitchen once I started paying attention...My daughter and her fiance and I were seated by the kitchen in front of large windows with the kitchen in full view. I'm glad, as after witnessing their food prep, I will never step foot in there again. Not only were the preparers not wearing gloves (two of 12-15 people had gloves on), but we witnessed individuals on their cell phone, then handling food; touching their faces and noses and then handling food both raw and cooked; people handling rags that were used to wipe counters with their bare hands and then going back and handling food, both raw and cooked; preparers wiping their hands on their pants and then handling food...and the list went on. We did complain after seeing this (we didn't really pay attention until we were done eating, unfortunately) to a manager. she apologized, but said "it is not usually like this!" REALLY? Honestly thinking of writing the health department. Everybody has bad days, but this was more like a filthy culture of people that either didn't care, or hadn't been told what the proper way of handling people's meals was. And the manager was IN THE KITCHEN too, along with the rest of them. I will NEVER step foot in there again, and I would recommend others to steer clear as well. I didn't want to give this a 1 star rating, but the site wouldn't let me post it without at least a 1. And I DID leave a tip, as it was not the server's fault that the staff was disgusting.
Loved the Bratwurst sliders....great mustard with marxen beer
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Address
304 Hiawatha Blvd W #J-101, Syracuse, New York, USA
Features
Booking Сredit cards accepted Delivery Wi-Fi Takeaway Parking TV Wheelchair accessible
Opening hours
SundaySun 11:00-22:00
MondayMon 11:00-22:00
TuesdayTue 11:00-22:00
WednesdayWed 11:00-22:00
ThursdayThu 11:00-22:00
FridayFri 11:00-23:00
SaturdaySat 11:00-23:00
Updated on: