Kol & Cocktails

/ Restaurant, Steakhouse
#157 of 2814 places to eat in Malmö
Open now 17:00 - 00:00
Steakhouses, Cocktail bars, Vegetarian options
$$$$ Average price: SEK 299-597
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Kalendegatan 16
Malmö, Skåne County, Sweden
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Kol & Cocktails is pretty near Sodergatan Street. Serving perfectly cooked succulent steaks, prawns and entrecote is the feature of this bar. You can order tasty crème brûlée. Guests don't like prosecco and coffee at Kol & Cocktails.

The friendly staff welcomes people all year round. The enjoyable service is a big advantage of this place. As many visitors say, the atmosphere is peaceful. The average score is 4 on TripAdvisor.

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The worst experience at a restaurant in Malmo (Sweden).
I made a table reservation for a birthday dinner almost 2 weeks before the day, for 13 persons. I went personally to the restaurant 2 times to get all information possible (since I’m not Swedish) and we had some persons which they are vegetarians.
When we arrive to restaurant on the day of the party, we got the worst treatment ever.
The “head waiter” I believe, tell us we have a limited choices for our dinner (we couldn’t choose from the main menu, and the one we got hadn’t any vegetarian dish available ), because we didn’t made a preorder by mail. And my wife was on the restaurant on the day before, and she didn’t get any information either regarding that preorder.
In that moment I told her, that wasn’t fair and correct justifying with true, that I never got that information, since actually I spoke with her and other colleague personally weeks before on the restaurant.
In these moment I ask why we couldn’t get to choose from the main menu since it wasn’t my fault? What vegetarians choices do we have?
And the same Woman tell me “this is not my concern, that is the way it is, no matter who was the fault and I don’t want to mess with kitchen!” She keep saying “if you don’t like, just leave!” “you are lucky I kept the table for you!”
And I say what kind of customer service is this?! She answer me “we have a huge waiting list, if you not happy just leave, for we can give the table to other persons! We don’t need you, we have the house always full!”
I don’t even know how to react to these kind of comments...
We didn’t got that much lucky with the waitresses and neither the food:
The menu didn’t indicated the prices of a singular dishes.
They made a lot of mistakes, like bringing wrong orders (first courses which we didn’t order), more beers than what we order (we accepted for don’t get more troubles), rib eyes well done when we order medium rare, flap steaks rare when some one order well done, wrong sauces, etc etc.
We didn’t get any sorry’s for anything. No matter what everything happen.
For a average of 800 sek per person, the food was not corresponding for the price, and the customer service really terrible. A ruin birthday dinner it’s what we got!
A place to NEVER COME BACK!!
But, like the woman said, they don’t need us.
Fantastisk T-Bone steak ????
Best cocktails
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Address
Kalendegatan 16, Malmö, Skåne County, Sweden
Features
Сredit cards accepted Wi-Fi Booking Wheelchair accessible No delivery Outdoor seating No takeaway TV
Opening hours
SundaySun Closed
MondayMon 11:30-14:00, 17:00-00:00
TuesdayTue 11:30-14:00, 17:00-00:00
WednesdayWed 11:30-14:00, 17:00-00:00
ThursdayThu 11:30-14:00, 17:00-00:00
FridayFri 11:30-14:00, 17:00-00:00
SaturdaySat 17:00-03:00
Updated on: