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Kai Zan

/ Restaurant
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2557 W Chicago Ave, 60622
Chicago, Illinois, USA
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After a long walk around Humboldt Park, come to this restaurant and have a rest here. Japanese cuisine is a must-order one at Kai Zan. You can share good fried chicken, good sushi and excellent omakase with your friends and have a nice time here. Green tea ice cream here is fine, this is what regular visitors of this place underline. Kai Zan can become your favorite restaurant to come for nice white wine and wonderful sake. The friendly staff meets you at this spot all year round. It's always a pleasure to rest and have a meal here because of the awesome service. It is noteworthy that decor is cool. The atmosphere is decent to attract clients, this restaurant is on top. Kai Zan scooped the Bib Gourmand award for tasty meals at fair prices. The restaurant has 2 black knife-and-fork symbols because the Michelin inspectors suppose that Kai Zan offers ultimate comfort.

Visitors' opinions / 1160

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Amazing experience! Perfect for 2 or 4 people. Wait staff very knowledgeable and completely honest about their favorites and what is the best looking fish of the day. Green Monster was our favorite of the rolls for sure. Yellow fin tuna sashimi melted in our mouths!!!
Kai Zan is my absolute, hands down, favorite sushi spot in all of Chicago. I literally dream of this place. Went with a friend for dinner and after setting a reservation we were kindly but firmly made aware of their reservation policy and it's a strict one so don't take them lightly and show up on time. Went with the Omakase and was not disappointed. Everything was so fresh and delicious, from the uni to the escarole. A true hidden gem in the city. Cannot wait to return
We used to love Kai Zan (and recommended them to everyone!), but unfortunately a poor service experience will prevent me from coming back or ever recommending this place again. I'm quite disappointed since service was previously one of the most amazing parts of the experience. I made a reservation for family coming into town saying "You have to try this place - best sushi / fusion since I was in Japan!" They were running late (just flew in), and were told that they couldn't order the omakase if late by more than 15 mins. FYI, each reservation slot is for 90 minutes, and in my previous 4 times dining there, I always finished within 55 minutes, well ahead of the reserved timeslot. I got a call at 5:48pm (screenshot to prove it!) to confirm a reservation for the next day (yes I made another reservation), and the lady noticed that I had one for today and that they were running late (res at 5:30pm). During this phonecall, my family showed up at the restaurant. Even though they were only 3 minutes past the 15 min deadline (5:48 vs. 5;45), she wouldn't let them order the omakase. This whole experience along with the attitude of the lady on the phone has left a real poor mark on Kai Zan. She was very passive aggressive and kept replying "I appreciate it" when I pleaded to allow my family who flew in from out of town to order the omakase. Appreciate what?! Yes, we were late by 3 minutes, so our fault. However, the way the restaurant and the lady on phone handled the situation is not customer friendly. I don't understand why a mere 3 minutes makes an actual difference, especially when based on my prior experiences its more than enough time. Feel free to msg me for more details.
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Address
2557 W Chicago Ave, Chicago, Illinois, USA, 60622 Get directions
Opening hours
MondayMon Closed
TuesdayTue 17:00-22:00
WednesdayWed 17:00-22:00
ThursdayThu 17:00-22:00
FridayFri 17:00-23:00
SaturdaySat 16:30-23:30
SundaySun Closed