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Response from the owner
14 days ago
Ciao, Thank you very much for your feedback on your last visit with us, which we read …Ciao, Thank you very much for your feedback on your last visit with us, which we read with great regret. First of all - for us, our employees are and remain the most important asset of our company - their satisfaction is our top priority. We take your feedback very seriously and will discuss your experience in detail in the next team meeting. Furthermore, we can very well understand your irritation at being served a cold pizza. On behalf of the entire team, we would like to sincerely apologize for this faux pas. Regarding your feedback regarding the lack of tomato sauce, we would like to point out that we also offer pizzas without tomato sauce. On our menu these pizzas are labeled as Pizza Bianca. We would like to speak to you personally again. If you agree, please send us an email to team-nr@losteria.de with your contact details. Best regards Your L'Osteria teamMore