Mr Pizza Man

/ Pizzeria, Restaurant, Italian
#300 of 746 places to eat in San Mateo
Open now 10:00 - 01:30
Pizza, Italian, Vegetarian options
$$$$ Average price: up to $10
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201 E 4th Ave
San Mateo, California, USA
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Central Park is a great attraction for tourists who come to eat at this pizzeria after long walks. Mr Pizza Man is recommended to Italian cuisine lovers. That's a good idea to order nicely cooked cheese pizza, ravioli and pizza salads. This place is famous for good lemonade.

This place provides food delivery for the convenience of its customers. Guests have rated this spot 4 on TripAdvisor.

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If I could give NO STARS or a NEGATIVE rating I would! I've been ordering from Mr Pizza Man in San Mateo since I moved to the area in 2012! We've always ordered the Monster Special with Pepperoni, black olives and sausage, with jalapeños added to half! This time around when we ordered, it was wrong. It was half the pizza ONLY jalapeños and the other half was all the other toppings. The delivery guy told me to call the store and reorder the correct thing. The girl who initially took my order asked me to repeat the order and then asked "well what's wrong with it" well I repeated what I wanted and she said "well you can keep that pizza and get a discount on your next order" and I said no and I wanted my correct order. She seemed liked she had attitude when she answered back with a huffing sigh and said "well send that pizza back with the driver and we'll remake your order" This isn't the first time she got our order wrong. A couple months ago we called in for a Monster Special Supreme style. She first said that they couldn't do that because the Monster Special is only 1 topping. I said I know we order that Monster Special all the time and we just get charged for the extra toppings. So she said "ok so you want the Monster Special Supreme?" Yes! Well we got that order and it was wrong. It was a vegetarian pizza. So I called back and said I ordered a Supreme which is usually pepperoni, sausage, olives, onions, bell peppers. She responded with "oh well we don't have a Supreme pizza" OK so why didn't you tell me that when I placed the order so I could order the correct toppings?! She responded "well what do you want me to do about it?" I said I want my correct order with the Supreme toppings which is pepperoni, sausage, olives, onions, bell peppers. And she responded with "ok well you're going to have to drive back and return that pizza and we'll make the correct order" so we went to pick up the pizza and it was still WRONG. There was only pepperoni and sausage with NO olives, onions and bell peppers! At this point we're already hungry and irritated that we just kept the wrong pizza! I've read a lot of these reviews and it seems like this front counter, cashier, order taker girl is just not on her "A" game! She needs to either be retrained or let go. She doesn't have customer services especially when it's needed the most. She has an attitude like "she doesn't care". It seems like a lot of other people's issues are coming from her?! I'm going to have to second guess my pizza place from now on!
2 stars instead of 1 since they're open later than anywhere else in town. Overall though, their pizza is really not good. They're also pretty sketchy in that they will charge you a fee for paying with a credit card (see pic). It's advertised as a "discount for paying with cash" but then the prices displayed are the cash prices. The employees don't know what the credit care fee % is (so they could literally charge you any amount in addition to the displayed prices) or they're just unwilling to share that info when you ask. Prob wouldn't go here again. The sketchiness isn't worth it for very sub-par pizza.
I ordered tacos but they gave me nachos. I told them 2 times that I wanted tacos. The nachos came out. I said I ordered tacos. And my friend was there as a witness. The guy that took my order got frustrated that they messed up my order so I just gave in and tried it out. The nachos were more than salty. I didn’t like the nachos. And I was sober.
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Address
201 E 4th Ave, San Mateo, California, USA
Features
Delivery Сredit cards accepted Booking Takeaway Wheelchair accessible Wi-Fi Parking TV
Opening hours
SundaySun 10:00-23:00
MondayMon 10:00-01:30
TuesdayTue 10:00-01:30
WednesdayWed 10:00-01:30
ThursdayThu 10:00-01:30
FridayFri 10:00-02:00
SaturdaySat 10:00-02:00

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