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Response from the owner
26 days ago
Hi Hannah, we’re sorry to hear that you were dissatisfied. To ensure accuracy, we always confirm orders with customers before preparing them, and we did confirm your order choice at the time. After you reached out about the mix-up, we …Hi Hannah, we’re sorry to hear that you were dissatisfied. To ensure accuracy, we always confirm orders with customers before preparing them, and we did confirm your order choice at the time. After you reached out about the mix-up, we provided a free General Tso’s chicken to make things right. We strive to offer a great experience, and we encourage clear communication to avoid any misunderstandings. If you have any additional feedback, please feel free to reach out directly. Thank you.More