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The recipe for success of this pizzeria is its perfectly cooked pizza. Food delivery is a big plus of Pizza Nova. Most visitors indicate that the staff is well-trained. Nice service is something clients like here. Guests of this place note that they found prices fair. The comfortable atmosphere may make you want to stay here for a bit longer than you've initially planned. Google users who visited this spot state that the most suitable mark is 4.
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Visitors' opinions on Pizza Nova
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David
18 days ago on Google
Out of all the pizza nova's i've been to, this is definitely the worse one. Very unwelcoming and lacks customer service skills. They act as if you come in, you're bothering them. Not only have I've given them multiple chances, but each time it just gets worse and worse. I've called in/picked up both time and gotten wrong orders. From burnt slices, stingy portion to cold food. I would definitely avoid this location in this area. Food: 1 Service: 1 Atmosphere: 1
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Anu kaushal
a month ago on Google
We just went to pizza Nova 3100Rutherford road Maple The old guy was really rude and not providing any information about what kind of pizza was available and said I don't care .I am wondering if this customer service I would never recommend this to any other person
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Response from the owner
a month ago
Ciao Anu, we are disappointed to hear about your experience and would like an opportunity to make this right. Please email call.center@pizzanova.com with reference #4040-24, to further investigate and provide an appropriate resolution. Your feedback is invaluable, Thank you for bringing this to our attention and we look forward to serving you again soon!
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Jess Be
2 months ago on Google
I love Pizza Nova, the food is fantastic. My issue was with a delivery driver. I had ordered through Uber Eats. I typically dont tip until AFTER the service. When I answered my door for the driver he started lecturing me how I'm supposed to leave a tip. I told him I leave it after the service. He told me it's too late to do that. When I went to open my app after he left, it actually was not too late and the first thing it did was prompted me to leave a tip. Because of that interaction, I ended up not leaving a tip. I understand we are living in a very tough economy and everyone is just trying there best. However, a tip is NEVER a mandatory thing to do. I always tip service workers because I know it's such a tough gig. This driver needs to understand that not everyone is able to afford to tip, some people only had maybe enough money that day just to feed there family. Please teach your staff to have empathy, Pizza Nova. I had complained to Uber Eats and they ended up crediting me. Service: Delivery Meal type: Dinner Price per person: CA$20–30 Food: 5 Service: 1 Recommended dishes: Panzerotti, Cheese Pizza
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Response from the owner
2 months ago
Ciao Jess, Thank you for your rating and honest feedback. However we are disappointed to hear about your experience and would like an opportunity to make this right. Please email call.center@pizzanova.com with reference #3045-24, to further investigate and provide an appropriate resolution. Your feedback is valuable, Thank you for bringing this to our attention and we look forward to serving you again soon!
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Pizza, Vegetarian options
ClosedOpens at 11AM
$$$$
Price range per person CAD 16
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contributions
Address
3120 Rutherford Rd, Vaughan, Ontario, Canada
Features
Сredit cards accepted
Delivery
Takeaway
No booking
Wheelchair accessible
Wi-Fi
Opening hours
| SundaySun | 11AM-12AM |
| MondayMon | 11AM-12AM |
| TuesdayTue | 11AM-12AM |
| WednesdayWed | 11AM-12AM |
| ThursdayThu | 11AM-12AM |
| FridayFri | 11AM-1AM |
| SaturdaySat | 11AM-1AM |
Website
Instagram
@pizzanova
