Pure Spice
Closed
Restaurant
in Norwich
The spot is permanently closed.
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Order the menu of Indian cuisine at this restaurant. Guests don't like chicken at Pure Spice. This place with takeout food is good for those clients who like to eat on the go. A number of people think that the staff is appealing here. Most visitors mark that the service is satisfying. This spot hasn't received a high rating from Google users.
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Visitors' opinions on Pure Spice
/ 19
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Alexander Robertson
4 years ago on Google
Do not go near this place! Ordered a take away only to find lumps of chicken in veggie korma dish. Tried several times to speak to owner who wouldn't return calls. Spoke to him two weeks later and described situation. No apology and refused refund saying that he would give me another dish! Simply not good enough. The food that was edible was pretty poor too. If you're looking for a decent Indian try Dilraj in Loddon.
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Richard West
4 years ago on Google
Very poor service both on line and on the phone. Waited over three hours for a takeaway to be delivered. No sense of apology or recompense. I will not use this takeaway again and I advise others not to either to avoid disappointment. Shame because the curry is very good and they are letting themselves down!!
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Fluffy Dave
6 years ago on Google
Ordered a £40 meal from Pure Spice for delivery. 50 minutes later, the order arrived with items missing, although charged. After much debate, a replacement was organised. Another 30 minutes, the meal arrived, but still they still managed to get it wrong. Another phone call only to be told (at 10pm) that the driver has finished and they had no way of getting the meal to me. Asked for refund and was told they can not authorise a refund and that I need to speak to the owner. After repeated calls over the next week, told the owner will be in the next day, told me a note has been left for him, told he will be calling me and told that he is in Bangladesh and it is unknown when or if he will be back. The sheer arrogance of the staff on the calls was beyond shocking. As for the food, the quality was average. l would like to say it was poor, but even though the meal was incorrect, the small amount we tried was average. I will say that there are a lot better options that cover the area and use good quality meats and vegtables and provide a far more efficient service. In summary, average food, slow delivery and the worst customer service I have ever received to date. The only positive I can say about Pure Spice is the delivery driver was a nice person.
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$$$$
Price range per person £8 - £20
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contributions
Address
109 The St, Norwich, England, United Kingdom
Features
Сredit cards accepted
Delivery
Takeaway
Opening hours
| SundaySun | 5PM-11PM |
| MondayMon | 5PM-11PM |
| TuesdayTue | 5PM-11PM |
| WednesdayWed | 5PM-11PM |
| ThursdayThu | 5PM-11PM |
| FridayFri | 5PM-11PM |
| SaturdaySat | 5PM-11PM |
