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If you like International cuisine, come to this restaurant. The hallmark of Hotel Rigi Kaltbad is serving nicely cooked fish. There is a magnificent view from this place. The cheerful staff welcomes people all year round. The enjoyable service displays a high level of quality at this spot. You will enjoy the beautiful decor. The ambiance of this place is comfortable. 4.1 is what this restaurant got from the Google rating system.
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Matthias Grieder
6 months ago on Google
Rather disappointing A romantic weekend for over 1,000 was booked months in advance to mark a milestone birthday. The hotel did not provide any prior information that the cable car from Weggis was not in operation due to maintenance and that the bathroom included in the package would also not be available on the day of departure due to maintenance work. The reception at the reception was friendly and ok. The room on the 4th floor was ok, but on 2 floors with a very steep staircase to the bedchamber. Furnishings are spartan and somewhat bland. No fridge! The mixer tap in the shower is defective and the shower is therefore not really usable as the water randomly switches back and forth between cold and extremely hot. The whole hotel is also a bit old and seems cold and carelessly furnished. The hotel is extremely child-friendly and as a childless couple you don't really feel welcome as a guest. In particular, the desire for a quiet table for a romantic dinner without children screaming is met with a great lack of understanding, especially by the tenant himself, who assigns the table on the second evening, and is not really respected. Children also enjoy absolute priority at the breakfast buffet, where it is tolerated that they use their bare hands to help themselves to the food laid out, such as salami or ham. There is also still a certain potential for improvement in terms of cuisine. While the starters are quite imaginative and tasty, the main courses of the special romantic menu were not really a highlight on both days. In particular, the veal steak that was served was still completely raw inside. The breakfast buffet is also rather bland and meager. In addition, the staff present in the morning speaks neither German nor English, which makes it extremely difficult to reorder the food that has run out at the buffet or order egg dishes. A major nuisance is the elevator, which is far too small and does not meet demand at all, and whose outdated controls lead to many pointless and unnecessary trips up and down several floors. It is also annoying that the lift is practically blocked by the cleaning staff, especially at the busiest times in the morning, which sometimes leads to waiting times of 10 minutes or more. The bathroom attached to the hotel is very nice in itself, but here too, families with children dominate the swimming area. Fortunately, the spa area is only accessible to those aged 16 and over, but there is also a high number of visitors here. The communication between the pool and the hotel regarding the use of the voucher that we had brought with us did not work, which meant that the remaining credit, which was still quite high, was not credited anywhere and was instead lost. The staff in the bathroom were also rather unfriendly and not very motivated. The bottom line is that the high price for the romantic weekend is absolutely unreasonable. The price-performance ratio is clearly not right. Rooms: Furnishings a bit old and no fridge Nearby activities: Beautiful thermal bath and spa attached to the hotel Noteworthy details: Very child-friendly and therefore only partially suitable for childless couples Rooms: 2 Service: 2 Location: 4 Hotel highlights: Great view, Kid-friendly
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B.M Huber
6 months ago on Google
Price performance is not right at all. Dinner very sparse... Breakfast ok but not exactly wow. Thermal bath only partially operational in the morning! Will not visit Hotel Rigi Kaltbad again under these circumstances. There are better offers out there. Rooms: 2 Service: 2 Location: 2
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Response from the owner
6 months ago
Dear Huber family, Thank you for taking the time to write a review about your stay at the Hotel …Dear Huber family, Thank you for taking the time to write a review about your stay at the Hotel Rigi Kaltbad. We deeply regret that your stay did not meet your expectations. We have noted your comments on value for money, dinner and breakfast. We are sorry that you were not satisfied with these aspects. We will take your feedback into account to improve our services. As for the thermal bath, we regret that it was only partially operational in the morning. We will discuss this with the mineral bath. We hope that you will give us another opportunity to meet your expectations in the future. It would be a pleasure for us to welcome you again to the Hotel Rigi Kaltbad. Best regards Boddé family and teamMore
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Kocher Stephan
6 months ago on Google
We actually wanted to take the cable car up on Sunday, but the cable car will be overhauled from Monday. Therefore we had to move to Vitznau, not tragic but information from the hotel would be appropriate. When we arrived we were told that we could go to the bathroom at 8:00 a.m. There wasn't a single bubble bath or massage jets running in the bathroom. The sauna and steam bath don't open until 10:00 a.m. At the reception they said there was nothing we could do... Weak statement. You could contact them by phone. During the massage, I asked you to focus on your shoulders, chest and back. His statement: "I can't, they didn't book it. You have to go to my colleague." The first time it wasn't possible... We were also told to sign at the reception that we had received the massage. At the reception they said that it wasn't necessary. On the last day I picked up food poisoning. We told reception what we suspected was what caused it, namely the vegetable lasagne. She replies: “It could also be a gastrointestinal virus.” Could be. To this day, the wife and children have been spared from it, even if it was a virus. I picked it up somewhere in the hotel. If hygiene regulations are adhered to, this should not happen. I would have thought it would have been nice if she had asked me if I needed anything. But she hasn't. The location of the hotel is actually great. The wellness area was sufficiently large for our needs. But at the price with these services it's a flop. There was only one gentleman (Southern guy) at the reception who was always very helpful and friendly. Rooms: 3 Service: 2 Location: 5 Hotel highlights: Great view, Quiet
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Response from the owner
6 months ago
Dear Mr Kocher, Thank you for taking the time to share your experiences at Hotel Rigi Kaltbad. …Dear Mr Kocher, Thank you for taking the time to share your experiences at Hotel Rigi Kaltbad. We regret that you were not satisfied with all of our services. We will take your feedback into account and consider how we can improve to ensure all guests have a completely satisfactory experience. Thank you again for your honest feedback. We will use them to continually improve our services. We hope to welcome you again in the future. Best regards Boddé family and teamMore
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International, Vegetarian options
No info on opening hours
$$$$
Price range per person CHF 8 - CHF 21
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