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Discover new dishes of Japanese cuisine in the comfort of this restaurant. Many visitors come here to try good spicy rolls, crab rangoon and chicken sushi. Delicious beer is the best drinks of Sakura IX. Here you may order great tea.
At this place, you can get a takeaway. Most guests find the staff pleasant. If you want to enjoy prompt service, you should visit this spot. From the guests' point of view, prices are average. You will definitely appreciate the comfortable atmosphere and fine decor. Google users who visited this restaurant state that the most suitable rating is 4.4.
Best in the city This award is based on the analysis of multiple factors, including reviews, ratings, and user engagement trends on Restaurant Guru.
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Sushi
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Visitors' opinions on Sakura #9
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Scheduled hours: 11AM - 9:30PM
$$$$
Price range per person $11 - $30
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Address
5436 Williamson Rd, Roanoke, Virginia, USA
Features
Takeaway
Сredit cards accepted
Outdoor seating
Wi-Fi
No delivery
Booking
Wheelchair accessible
Parking
TV
Opening hours
| SundaySun | 11:30AM-9:30PM |
| MondayMon | 11AM-9:30PM |
| TuesdayTue | 11AM-9:30PM |
| WednesdayWed | 11AM-9:30PM |
| ThursdayThu | 11AM-9:30PM |
| FridayFri | 11AM-10:30PM |
| SaturdaySat | 11AM-10:30PM |
Website
When we walked in we were the only customers for about 15 minutes. We had the sweetest waitress that very quickly seated us and took our drink order. She brought our drinks back and proceeded to take our food order. During this time, the manager, the one with the really high pitched voice, comes over and hovers behind the waitress as she is asking us what we would like. I look over to the manager and she looks angry and tells us the waitress is new. We said ok, that’s cool! As we are are telling our waitress what we would like and she is writing it down, this manager proceeds to very aggressively, hatefully and loudly, yell what we just ordered at this waitress as she was writing it down. It was absurd!!! It made us, the customer, incredibly uncomfortable. We then witnessed this manager follow this waitress to the computer to enter our order like a drill sergeant and do the same thing to her, hatefully yelling at her, while she entered our order. She then yelled at her hatefully while she made our soup and salad. The waitress brought our food over to us with a smile. Even the cooks in the back were leaning out the kitchen and kept looking over at us because they knew we could hear what was happening. We then noticed the waitress visibly upset step outside for a minute and then come back in. It was clear she was trying to hide her tears. She brought our food to us with a smile even through all that! She also serviced other tables that had come in with a smile as well. I was incredibly impressed with this young lady! I was also horrified witnessing the treatment the young waitress was receiving on her second day. She was doing a wonderful job with a smile and its clear this manager was committed to aggressively bullying this young lady. I made sure to tell the other manager that showed up about 30 minutes later how great that waitress was doing. I also noticed the hateful manager with the annoying high pitched voice left the sweet little waitress alone once the other manager showed up!
I was appalled to see how the employees are apparently treated there and it was extremely uncomfortable trying to enjoy my meal this time. Sakura, you all always have up a “now hiring” sign. If this is the way you treat your employees, especially the ones that are wonderful and kind, it’s not a wonder you’re always hiring! We won’t be back and won’t be bringing anymore friends to dine with us there, like we have over the years! We will be sure to tell everyone we know about the horrendous treatment witnessed though! Do better!!!!