Smokey Row Coffee

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You will enjoy great coffee at this confectionary restaurant. Most users state that the staff is energetic. If you want to experience good service, you should visit Smokey Row Coffee. As visitors see it, the atmosphere is pretty here. Based on the users' feedback on Google, this place deserved 4.3.

Visitors' opinions on Smokey Row Coffee

/ 20
Samara Vega (Squidgy787) Request content removal
Food: 5 Service: 4 Atmosphere: 5
Gina N Request content removal
Cashier was unfriendly, you could tell she was frazzled although they weren’t even that busy(we had one person in front of us). We waited 32 minutes for a plain cup of hot coffee and an iced mocha! We watched them serve car after car while we waited. For some reason the people that come in aren’t as important as those in the drive through. I said something to the young gal working, she finally slopped my drink together and sat it up there. No “I’m sorry for the long wait”, no eye contact or anything! I’m disappointed and appalled at the lack of customer service. We go to Jordan Creek Smokey Row several times a week and have never been treated this way, nor have we ever had to wait over a half hour for coffee! We weren’t the only ones complaining, one guy told them he had to go, just forget it and left without getting a refund. The guy in front of us only ordered a cup of tea. He asked about it 3 times, he still didn’t have his tea when we left! Service: Dine in Meal type: Other Price per person: $1–10 Food: 1 Service: 1 Atmosphere: 4
Rob G Request content removal
Very nice, new space, pretty good food. Why only 2 stars? No matter what latte or coffee we order, all the employees barely fill the cup 3/4 full, if that... And that's with foam or no foam. Since ALL employees do it the same, this has come from management. If I'm paying $5+ for a coffee, I expect a full cup! So now my family and I just go into the attached Hy-Vee Fast n Fresh, get a nice "bean to cup" Caribou Coffee in there for $1-$2 max and it actually tastes better, in our opinion, then we just sit in Smokey Row and enjoy the nice atmosphere without overpaying for less/inferior coffee. (Although granted, Smokey Row coffee is usually good.) Not cool Smokey Row... You know what you're doing and people notice!
Open now 5AM - 8PM
$$$$ Price range per person up to $10
14200 Douglas Pkwy
Urbandale, Iowa, USA
Address
14200 Douglas Pkwy, Urbandale, Iowa, USA
Features
Outdoor seating Сredit cards accepted No delivery Takeaway No booking Wheelchair accessible Parking
Opening hours
SundaySun 5AM-8PM
MondayMon 5AM-8PM
TuesdayTue 5AM-8PM
WednesdayWed 5AM-8PM
ThursdayThu 5AM-8PM
FridayFri 5AM-8PM
SaturdaySat 5AM-8PM
Website
Instagram
@smokeyrowcoffee

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