Super Fusion Brookline

Name: Super Fusion Brookline
Address: 690A Washington St, Brookline, Massachusetts, USA
Telephone: +16172778221
Price range: $$
Rating: 4.3

#6 of 242 restaurants in Brookline

#133 of 6511 restaurants in Boston

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If you have never tried Japanese cuisine, you should reserve a table and try the menu at this restaurant. Don't forget to eat good nigiri, crabs and tuna at Super Fusion. Food delivery is an important advantage of this place. Most reviewers find the staff cute. Service at this spot is something one can call spectacular. Here you will pay attractive prices. At this restaurant, visitors can enjoy the quiet atmosphere and beautiful decor. Super Fusion is rated on Google 4.6 by its clients.

Frequently mentioned in reviews

fuGaKyu

washington Square

the Tokyo Rose

volcano

seaweed salad

toro

pieces of nigiri

tempura flakes

miso soup

no frills

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Ratings of Super Fusion Brookline

Yelp

(4.2/5)

323

Zomato

(3.9/5)

Foursquare

(8.1/10)

Google

(4.6/5)

189

Trip

(4/5)

Facebook

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Visitors' opinions on Super Fusion Brookline

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דניאל ורותם a month ago on Google

Best sushi we tried in the Boston area. Will definitely come back. Service: Take out Meal type: Lunch Price per person: $20–30 Food: 5 Service: 5

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Residence Brookline a month ago on Google

03/16/2023 Hi the chef, I’m waiting for your response. Could you let me call the police and continue to discuss the below case at your restaurant? And then we can tell the people here who made a lie and who is wrong. Hi the chef, I put my response here, please read it. It’s a horrible experience and never go there again. It was my first time to call this restaurant and made an order there at 7 pm last Friday. The female staff who answered my phone call told me I could pickup my order after 35 minutes. I arrived in the restaurant at 7:35 pm and this staff confirmed my order and said I needed to wait for a couple of minutes. The restaurant was not clean because no one cleaned the table after the customer ate and left. I was waiting there until all 5 customers coming earlier than me picked up their order and left. At 8:00 pm, I realized the staff already started to call the customer who arrived in later than me to pick up her order. I asked why they let me wait for over one hour even they told me I could pickup my order in 35 ~ 40 minutes. The chef said there were a lot of orders that day and the pickup time was just an estimate. I said I came on time and the staff told me clearly to wait for a couple of minutes after confirming my order. It was not a couple of minutes, I waited there for over 25 minutes even I arrived there after 35 minutes of making an order. I also said they didn’t keep their promise to the customers about pickup time. The chef became mad and he canceled my order. In addition, he said he didn’t sever me. This is an unbelievable place without a basic business manners. I wasted 70 minutes there and finally they canceled my order because I complained. Don’t trust their words regarding the pickup time. Added my response: Hi the chef, I answer your response here. On Friday, I asked you several times to show the receipt that I ordered, you didn’t show that. Please put my order receipt here if you want to let other people know you didn’t make a lie. You didn’t keep your promise to give the food on time and now you still made a lie here, that’s the reason why other people also wrote the review here to complain about your pickup time issue. You are lying and don’t try to improve your service, that’s the reason you can’t stop the customers to tell their stories about your pickup time issues here. Yes, I didn’t want to argue with you in the restaurant and thanks for other customer called the police. I explained to the police what happened and the another police who talked with you said you refused to serve me. I told the police that was not fair and you did wrong things. As I had a meeting at 8:30 pm, I had to leave and gave up on arguing with you at 8:10 pm. Could we meet at your restaurant again and call the police to continue to discuss this issue? Let’s show who made a lie here through the report from the police. Service: Take out Service: 1 Atmosphere: 1

Response from the owner a month ago

What a hysterical woman who loves to lie. You said you ordered the meal at 7 o'clock, then do you dare to post the picture of the phone record of your call to us that day for everyone to see online? You called to order at 7:12. Our staff told you that it would take 30 to 45 minutes because it was a busy holiday, but you came at least 25 minutes early. You are the last customer during this time period, and there are 7-8 customers before you. But after you saw the customers who were behind you getting their takeaways, you started shouting hysterically at our staff, suspecting that we were dragging your takeaways on purpose. And your husband who curses and is ready to hit someone. Why don't you also post on the Internet that he is preparing to beat someone? It only took 45 minutes from the time you ordered your meal to the time you were taken away from the restaurant by the police. This also included the 10 minutes you argued with us. Here I would like to thank the customer who helped us call the police and provided the police with the video of what happened. All the customers cheered after the couple was taken away by the police. And why don't you post this comment with your real name? Or are you afraid of being recognized for what you do?

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