British, Mediterranean, Vegetarian options
Open now 12:00 - 23:30
$$$$ Price range per person £6-26
92 Duke St, Liverpool
The Monro photo
Add a photo
The Monro photo
+ 17 photos The Monro photo
+ 16 photos The Monro photo
The Monro photo
+ 14 photos The Monro photo
Add a photo
Add your opinion
Get directions 92 Duke St
Liverpool, England, United Kingdom

Come here for a meal after seeing FACT (Foundation for Art and Creative Technology). This bar is known for serving British and Mediterranean cuisines. A number of guests of The Monro state that nicely cooked fried salmon, hake and fish & chips are served here. Most guests recommend trying tasty sticky toffee pudding, ice cream and crumble. You will be offered delicious gin, lager or cask ale. Good chocolate frappe is offered at this place.

The cozy atmosphere of this spot allows customers to relax after a hard working day. The appealing staff works hard, stays positive and makes this place wonderful. Service at this bar is something one can call nice. Here you will pay attractive prices. The Monro boasts numerous visitors who come to enjoy the homey decor. In their reviews, Zomato users award this place a rating of 4.1.

Visitors' opinions on The Monro

/ 309
Add your opinion
Nice atmosphere, nice staff!
Lovely food great staff
As a business owner I believe that the way you deal with an unhappy customer is the most important thing. Be polite, accept that you can't argue with their feelings and experiences and ensure them that you take their issues seriously. That way, chances are they will give you another try. Be aggressive, dismissive and rude and not only will you lose their custom but you'll likely lose anyone they care to tell. Unfortunately the owner of the Monro falls into the latter category and reading his response to my review on another site (and other poor reviews) it's not hard to see why his staff don't seem to care - they are just following his example. They had just had a refurb, which had been heavily promoted on Social media. I commented that I liked the colours but the paint finish was poor and there was dark paint splodges on a white ceiling which just didn't make a good first impression. His response was to ask why I'd sat staring at the paint for several hours! My food, except for the chips was horrible, table booked for 2.30, when we tried to order dessert at around 3.30 were were told it wasn't possible as the kitchen closes at 3pm!  His response was that we sat at our table for 'many, many hours'. Not that he was sorry and we should have been told when we booked or before we sat down. We actually sat at our table for just 1 hour before being told it was needed (which was odd if the kitchen was closed) so WE suggested we move to the courtyard for coffee, which was absolutely disgusting - my latte barely tasted of coffee, my friends coffee was just a weak white coffee in a glass with a shot. When she asked why it didn't have any cream on top she was told it had all dissolved on the way to the table - owners response was that the staff did everything they could to accommodate us but we just couldn't be pleased! The only thing we complained about was the coffee and my friend just sent it back, very politely! It's an OK pub, we spent several hours there after our meal - the owner takes this to mean that our restaurant experience couldn't have been that bad. Dirty toilets, no loo roll, clueless staff plus I've found they've only got 3 star hygeine rating. Wouldn't have gone in the first place had I known that. The owner clearly has anger issues. Yes they get a fair share of four and five star reviews but if you look at the number of one and two star reviews they get you'll find that this means it's pretty hit or miss. Compare with other popular five star rated places and you'll usually find that, although obviously they will have a number of low star reviews, it's usually just a handful. I advise that you give this place a miss at all costs.
All opinions
Get directions
Address
92 Duke St, Liverpool, England, United Kingdom
Features
Сredit cards accepted Outdoor seating Wi-Fi Booking Wheelchair accessible No delivery No takeaway TV
Opening hours
SundaySun 12:00-22:00
MondayMon 12:00-23:30
TuesdayTue 12:00-23:30
WednesdayWed 12:00-23:30
ThursdayThu 12:00-23:30
FridayFri 12:00-01:00
SaturdaySat 12:00-01:00
Updated on: