The Palm San Antonio

/ Steakhouse, Seafood, Restaurant, Italian
#45 of 10384 places to eat in San Antonio
ClosedOpens at 17:00
$$$$ Average price: $31-60
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233 E Houston St
San Antonio, Texas, USA
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Enjoy Travis Park United Methodist Church and visit this restaurant. Italian cuisine is recommended to degust at The Palm San Antonio. This place is proud of perfectly cooked bacon, filet mignon and prawns. Try good chocolate cakes, key lime pie and cheesecakes.

It's easy to find this spot due to its great location. Delicious marsala, martinis or liqueur are waiting for you at this restaurant. It's nice to order great coffee or good tea. The creative staff reflects the style and character of The Palm San Antonio. Fabulous service is something that visitors note in their reviews. You are to be pleasantly impressed with attractive prices at this place. The nice decor and cool atmosphere let clients feel relaxed here. Zomato displays a rating of 4 for this spot proving that this deserves a visit.

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So this is one of our go to restaurants in San Antonio. Especially when attending a show or concert at the Majestic. We saw Tony Bennett after we ate! At 93 he still can hit the high notes! But I digress! This could easily have been a 2 or 3 star night if it wasn't for the general manager . Enclosed a couple of pics at end of meal with the dessert! We started off with one of our favorite appetizers here, the fried calamari! It comes with a nice marinara sauce and some fried sweet peppers and even a fried lemon slice. It is always hot and tasty! The Palm has the best cold water Nova Scotia lobster we have ever tasted. But alas herein lies the nights major problem! Our expectations are always high! This night the lobster was off. Way off! We order the 4 or 5 pounder. This night we ordered the 4! At $100 we expect what we usually get! The lobster seemed old (duhhh it's dead right?) and was DEFINITELY NOT A four pound lobster! We asked to speak to the manager. We showed him our plates and we had not touched the food. He went to the kitchen and spoke to the chef! Turns out they didn't get their shipment in so they were stuck with 5 lobsters for the night! This was the runt of the litter! If it was a three pounder it would be a real stretch! It did NOT taste very good at all! He said he would take care of it. And he did. He discounted the lobster and also comped a cheesecake dessert for us! We had a few laughs with him and took a couple of pics with him also. Enclosed. Our other entree was the larger filet smothered with fresh crab Oscar (asparagus) sauce. Cooked to perfection medium rare. So even though our meal was not up to the outstanding level we have come to expect the whole experience was assuaged by the good and jovial attitude of the manager that transcended the experience. All in all, everyone has an off night once in awhile. This was the Palm's BUT they made it right by us.
I been here a couple of times. Sadly this time was. It up to par. I got the lettuce Wedge salad and the jumbo lump crab cakes with slaw. When I got my salad it looked like they had ran out of blue cheese and the dressing because all I could taste was heeps of oil and vinegar and not blue cheese. The salad was just really soggy and not your typical wedge salad. When I got my crab cake they looked like someone just threw crab on a plate in two piles and it was not warm what so ever. I didn't want to send it back because my family things I'm turning into a jr. Gordon Ramsey.   The services was good but not the services I'm used to. Will consider going someone else for dinner for a show.
Honestly, I just don't get the hype.  Just feels stuffy and oppressive to me.  Sitting there surrounded by caricatures of others deemed worthy of this honor, sorta like getting autographs or hanging posters, just really not my thing.... Food was food, service was service.  It's a fine-dining chain, that takes itself a tad to serious; just my opinion.
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Address
233 E Houston St, San Antonio, Texas, USA
Features
Outdoor seating Сredit cards accepted Takeaway Booking Parking Wheelchair accessible No delivery No Wi-Fi TV
Opening hours
SundaySun 17:00-21:00
MondayMon 11:30-22:00
TuesdayTue 11:30-22:00
WednesdayWed 11:30-22:00
ThursdayThu 11:30-22:00
FridayFri 11:30-23:00
SaturdaySat 17:00-23:00
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