the ice cream is amazing. best ice cream ever if you will.. but, i went a couple of nights ago and the quality of customer service is low. the two girls were so slow and chatting/whispering which i don’t think is bad if they chat as long as you’re efficiently getting the job done. then it started getting busy and they still took their time so unbothered, one prioritised making an uber order as soon is it came through, which imo uber is last priority since there is an actual line of customers forming in front of u. i work in customer service and uber is last priority, idk maybe that’s how their boss taught them. the girl assembling the açai took so long too, i just wanted to walk in and do it myself. back in the day the service was so much better, idk how long ago but i think they were the original girls that worked there. i haven't seen the new ones with bad customer service before until the other day. also the granola is not the best for the açai. p.s the new york cheesecake ice cream is the best Service: Dine in Price per person: A$1–20 Food: 5 Service: 1 Atmosphere: 3
the beautiful worker at 3:05pm today was very jolly and was able to satisfy my needs by recommending the caramilk ice mean as it tasted like my favourite chocolate. best service i have ever gotten it was the tan girl with the bandanna and bun, didn’t get her name but was very sweet 10/10! Food: 5 Service: 5 Atmosphere: 5