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Response from the owner
2 months ago
We are really sorry for this. There has been an error on our page on Booking.com which has made it possible to book a room the same evening. The hotel had closed and the telephone helpline …We are really sorry for this. There has been an error on our page on Booking.com which has made it possible to book a room the same evening. The hotel had closed and the telephone helpline had thus not received the information about your booking either. There is no debit made on the booking either, we have also applied for cancellation on booking.com the next day. So if you contact Booking.com, there should be no problem with getting back the money you paid in. If questions arise from them, you refer Booking.com to us at the hotel. Once again, we are very sorry for what happened.More