13 Bistro

Name: 13 Bistro
Address: Warehouse 13, Hull, England, HU1 2DQ, United Kingdom
Telephone: +441482238889
Price range: $$
Rating: 3

#544 of 665 pubs & bars in Hull

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Wine is one of the favorite adult beverages

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You can visit 13 Bistro after seeing Hull Marina.

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Ratings of 13 Bistro

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(3/5)

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ScotJay L. 9 years ago on Yelp

Booked for a group of 8 for a birthday dinner and sad to say, we didn't even get to the dinner part. The inside of the restaurant is nice enough - lots of natural wood finishes and colours but there is no view. There is an outside balcony for smokers and from there you can see the harbour but inside the windows are very small and high up on the wall so you can't see out of them when you're sat at your table. We arrived at the restaurant and the waitress came up to us at the door. asked if we had booked. we said yes and gave the name. She led us halfway thru the dining area and then pointed at a table and said "There" and then wandered off. We were still stood around the table deciding who was going to sit where when the waitress returned and asked if we wanted to order drinks, I asked if she could bring a drinks menu perhaps, she told us No, they only had house wine, white or red. My Father-In-Law asked what kind of wines they were and she said she'd bring them over. She returned with the bottles and as stated they said on the label "White Wine" and "Red Wine" (She was telling the truth at least) Dad asked if we could taste them first so she stormed off to get some glasses. She returned with the tastings and we asked for water for the table. While we tasted the wine, she brought over 8 glasses, smeared with fingerprints and soap scum, and plonked them down in front of us. We ordered a bottle of each wine and she went to get them. when she returned, she then asked if we wanted her to change the glasses, we said well, yes but only the dirty ones. Again she stormed off to do the simple task and father-in-law followed her and asked her if she wanted us to leave? She said no. He explained that we were out for a nice night and everything she had done so far seemed like a big hassle. She hadn't been nice to us and the place was empty, we were the only customers eating (There was some at the bar) She said we were ok and that she'd get the water. Sister-In-Law then went to the bathroom and on her return walked past the waitress bitching about us to the other customers at the bar so we all got up and started to leave. Another waitress came over to us and asked if we were ok, she was perhaps the shift manager for the night, we said no we're not and that we were leaving. We explained what had happened and she just said oh, ok. She wasn't concerned, she wasn't apologetic she wasn't even bothered that one of her staff members was so appalling that she had caused their one and only table to leave. We headed off to The Millhouse - a place that knows what good service is and how to treat their customers! It's astounding to me that in this day and age when we all have access to sites such as Yelp, and we all have an opinion and a place to voice it for others to read, that people seem to think they can get away with terrible service. Definitely stay away from this place. The menu wasn't appealing, the view is non existent and the service is beyond terrible