1920

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316 votes
ClosedOpens at 5:30PM
Updated 1 day ago
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As for the Google rating, this bar got 4.6.

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Ratings of 1920

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Google

(4.6/5)
292

Trip

(4.9/5)
23

Opentable

(4.6/5)
1

Visitors' reviews on 1920

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S
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Google only allows me to leave one review, so I had to delete my original review and repost it here at the bottom. But first, an update after my fourth visit to 1920. I really hope the management sees this, because somehow the exact same thing I praised in my first review happened again. At this point, I’m beginning to suspect outstanding customer service is not a glitch in the Matrix but actually company policy. Picture this: the place is packed. Every table is occupied or reserved. There are approximately one million people inside — I may be exaggerating slightly, but I’m a science-fiction writer, so occupational hazard. The staff are running around taking care of everyone, and the on-duty manager presumably has about seventeen things demanding her attention at once. I had reserved a table, but when I arrived, I realized it was a little too close to the stage. And by “a little too close,” I mean I was practically sitting nose-to-nose with Amanda. Wonderful woman, but even I have limits. So I asked whether there was any possibility of changing tables. The on-duty manager personally came over, listened to me, went back to speak with her staff, somehow performed whatever dark hospitality magic was necessary in a completely full venue, and once again managed to give me exactly the table I wanted. That level of customer service is phenomenal. Excellent hospitality is easy when a venue is half-empty; what impressed me was seeing this level of attention when the place was absolutely packed and everyone was clearly extremely busy. I could tell you horror stories about other venues where I’ve experienced precisely the opposite. At 1920, they genuinely seem to care whether you are having a good evening. That doesn’t happen by accident. Congratulations to the management for finding, hiring, and training people who are this professional, competent, friendly, and attentive. Add to that a beautiful venue, a fantastic band, excellent drinks, and Amanda Malouf — who really is a superstar — and I can understand why this place seems to be packed every time I visit. You can see a short summary of my original review below: Amanda Malouf — the woman, the myth, the legend — was phenomenal, as always, and the band was excellent. The venue is beautiful, the atmosphere warm and elegant, the drinks fantastic, and every member of staff I encountered was professional and welcoming. It was one of the most enjoyable live-music experiences I’d had in a long time. What really won me over, though, was the service. Despite being completely packed, the team went out of their way to give this slightly overenthusiastic sci-fi author exactly the table he wanted, even though they could probably have made more money giving it to a larger group. That’s how you create lifelong customers. I said I’d be back, bring friends, and recommend 1920 to others. Four visits later, I’m very happy to say they’ve given me even more reasons to do exactly that. Food: 5 Service: 5 Atmosphere: 5 Price per person: AED 450–500
M
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The signature cocktails were just amazing loved the atmosphere. Food: 5 Service: 5 Atmosphere: 5 Price per person: AED 250–300
M
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The experience overall is nice and the place is really nice. Highly recommend going early so you don’t miss the AMAZING singer. However this place doesn’t know about AC so the temperature inside the bar is absurdly high so this is not a nice experience, they have some fans around but is defined not enough. Food: 4 Service: 3 Atmosphere: 4
Cocktail bars
$$$$ Price range per person AED 110-AED 190
Icd Brookfield Place - 52nd Floor
Dubai, United Arab Emirates
Address
Icd Brookfield Place - 52nd Floor, Dubai, United Arab Emirates
Features
Wheelchair accessible Booking
Opening hours
SundaySun 5:30PM-1:30AM
MondayMon 5:30PM-1:30AM
TuesdayTue 5:30PM-1:30AM
WednesdayWed 5:30PM-1:30AM
ThursdayThu 5:30PM-3AM
FridayFri 5:30PM-3AM
SaturdaySat 5:30PM-3AM
Website
Instagram
@1920dubai
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