321 Coffee - Downtown Raleigh

Thank you, Anna, for the 5-star review! It's wonderful to hear that you enjoyed both the coffee and the friendly, fast service from our team. Creating a welcoming experience is just as important to us as serving great coffee, so your kind words mean a lot :)

Thank you, Clarence! We’re grateful for your support of 321 and happy we could have the opportunity to make that for you!

Hi Jim, thanks for taking the time to share your experience, and I’m really sorry your visit didn’t meet expectations. I hear your frustration with only having one size for hot drinks. We aim to keep our menu intentionally simple and focused, which is why we offer a single size. We understand that may not fit what everyone is looking for.I’m especially sorry to hear about your latte tasting bitter or burnt. That’s not the experience we want anyone to have, and we’ll be taking a closer look at our preparation.We appreciate you giving us the benefit of the doubt, and we’d love the chance to make this right. If you’re open to it, please reach out to us directly so we can learn more and invite you back for a better experience.