7-Eleven

Name: 7-Eleven
Address: 3393 Laurel Fort Meade Rd, Laurel, Maryland, USA
Telephone: +13013173860
Price range: $
Rating: 0.8

#31 of 61 coffeehouses in Laurel

6 more branches in Laurel

Open now Open 24 hours

Updated 2 months ago

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Here you can order good coffee. Clients don't like causa at 7-Eleven. Most users point out that the staff is cheerful. Many reviewers note that the service is terrific. Based on the visitors' opinions, prices are adequate. But this place has been rated below average by Google.

Frequently mentioned in reviews

customer service

great service great location friendly staff

causa coffee

Ratings of 7-Eleven

Google

(3.3/5)

Trip

Not rated yet

Visitors' reviews on 7-Eleven

/ 63

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Gabriela Velasco 3 months ago on Google

If no bathroom for customer I rather go to royal farm or any other gas stations

Response from the owner 3 months ago

Your local 7-Eleven store understands the frustration that can happen when your visit doesn’t go as planned and would like to try to make it better. Could you send us the details at bit.ly/711Reviews?

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Weldon Denson 5 months ago on Google

Short stop from my house for a quick cup of coffee and possibly a doughnut in the morning

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Jan Tyner 5 years ago on Google

What an extremely bizarre experience my daughter and I had with the Ethiopian lady with goldish brown hair who works the register.My daughter's package was delivered at that location from Amazon as Amazon was unable to put the package in the locker outside of 7-Eleven. She accepted the package. My daughter received a message that the package was being held inside of 7-Eleven at the front desk. My daughter called the store earlier, had the call on speaker and asked whether her package had arrived. Although we knew it had arrived, I could clearly hear the store clerk say "No!" and hung up the phone. Disconcerted by the attitude that was not warranted, I was also in shocked that one who serves in a customer service position would think that it was okay to be rude to someone inquiring about a package, but to also abruptly hang up the phone. People, this is not acceptable.After work, I drove my daughter to the store location. Yes, the package was there sitting on a counter off to the side and was the only package being held. My daughter gave the store clerk her name which not only matched the package, but also her Driver's License. The clerk asked her what was in the package, which I thought should not have been of concern or asked. My daughter told her, which she did not have to. My daughter gave the clerk her Driver's License which she also studied. How creepy. What was creepier was when the clerk pulled out her personal cell phone and proceeded to take a picture of my daughter's Driver's License. That is like stealing personal information before your face. My daughter declined and I would have, too, so the clerk used that as leverage to justify keeping her package. Is this insane or is this insane??? You cannot make this up. This woman was out of her mind for whatever reason. I am intuitive as I perceived her as having some sort of anger directed towards other women as another female customer had an issue with her in line right before my daughter and the lady did absolutely nothing to provoke her. It just seems to me that the clerk's mental health is not stable.We ended up having to call the police to get my daughter's package. Can you believe that? When the police arrived, she told them that my daughter did not show her ID. I could see in their eyes that they knew she was full of it because otherwise we would not have called them. This was a simple situation with an easy fix, but when people have deeply embedded unresolved issues, they can cause a simple situation to explode or be blown out of proportion.Unless this clerk gets herself together, customers will certainly go where they will have a pleasurable experience. I spoke with the manager. He was nice, but this has left such an awful feeling of toxicity, and so, I just desire to go elsewhere for fuel, Amazon pick-ups, etc.

Response from the owner 4 years ago

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+1 301-317-3860

Pizza

$$$$ Price range per person up to $10

3393 Laurel Fort Meade Rd

Laurel, Maryland, USA

Address

3393 Laurel Fort Meade Rd, Laurel, Maryland, USA

6 more branches in Laurel

Features

Сredit cards accepted Wheelchair accessible Takeaway

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours