7
Response from the owner
a month ago
Hello Sean! Thank you for taking the time to share your feedback with us. We're really sorry to hear about your recent experience—it’s clear we didn’t meet your expectations, and I completely understand your frustration. We truly value your support and take pride in providing quality coffee and goodness in every cup, and your feedback is important to highlight where we have room to grow. We’re committed to improving, and we hope you’ll give us another chance to show you the level of service you’ve come to expect. We’d love the chance to make this right. If you’re open to it, please contact us at customercare@7leavescafe.com so we can offer a replacement or make it up to you. Thank you!