7
Response from the owner
16 days ago
Hi Mustura,Thank you for taking the time to share your detailed feedback with us. We’re very glad to hear that you enjoyed the food and had such a warm experience during your first visit.At the same time, we’re sorry that your second visit did not feel as welcoming or attentive. We completely understand how disappointing it would feel to notice a difference in service, especially when dining with a young child.Regarding the takeaway bag, we will also review this with our team to make sure our policies are applied consistently to every guest.We truly appreciate you bringing this to our attention. Consistent, friendly service is very important to us, and your feedback will help us improve. We hope we may have the opportunity to welcome you back and provide the experience you should have received.Thank you again for your feedback.7grams Chicken Team