Acuppella Cafe

Name: Acuppella Cafe
Address: 41 Burgos St, Subic, Central Luzon, Philippines
Price range: $
Rating: 4.2

17 votes

#2 of 83 cafes in Subic

Open now 11AM - 11PM

Updated 10 days ago

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When visiting this cafe, it's a must to try delicious coffee. A lot of reviewers highlight that the staff is competent here. Service at Acuppella Cafe is something one can call cool. You might pay your attention to the charming atmosphere. This place scored 4.8 in the Google rating system.

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Ratings of Acuppella Cafe

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(4.8/5)

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Visitors' reviews on Acuppella Cafe

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Samantha Romblon 2 months ago on Google

The cafe has a beautiful interior, but unfortunately, that's the only aspect I found commendable. Most of the drinks on the menu were unavailable, so we ended up ordering the Chocolate Groove Milk (?) and the Red Velvet. Another issue was the atmosphere. Several customers were being excessively loud, and despite how disruptive it became, the staff did not seem to make any effort to address the situation or ensure a comfortable environment for everyone. I also asked about their corkage policy, but the staff were unable to provide a clear answer. The playlist was also quite disturbing and didn't match the ambiance that most people expect from a cafe. I visited this place about a year ago and remember enjoying the atmosphere much more, so this experience was disappointing by comparison. I hope this feedback is taken constructively and helps improve the overall customer experience in the future. Meal type: Other Price per person: ₱1–500 Food: 3 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

Hi Ma'am Samantha! Thank you for taking the time to leave us a review. We're truly sorry to hear about your experience during your recent visit. Thank you for sharing your honest feedback with us. We've taken the time to read through everything you mentioned: that some of the drinks in the menu are not available, the service to the overall atmosphere of the cafe and have already shared it with our team. We'll use this as an opportunity to improve and do better. It also means a lot that you've visited us before. We're sorry we weren't able to give you the same experience this time. Thank you again for the feedback and we hope we'll have the chance to welcome you back again soon

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ian 6 months ago on Google

Food: 5 Service: 5 Atmosphere: 5 Service: Dine in Price per person: ₱1–500

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Aaronjay Marquez 9 months ago on Google

I love the waffles here. The staff are nice and the place as a nice aesthetic. Meal type: Breakfast Price per person: ₱1–500 Food: 5 Service: 5 Atmosphere: 4

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