Albertsons

Name: Albertsons
Address: 2975 Van Buren Boulevard, Riverside, California, USA
Telephone: +19516892252
Price range: $$
Rating: 4.8

935 votes

#619 of 1268 fast food in Riverside

1 more branch in Riverside

Closes soon: 10PM

Updated 2 months ago

Add a photo

3 photos

The must-order dish is nicely cooked seafood. Albertsons is well known for its great service and friendly staff, that is always ready to help you. You may be surprised by average prices at this place. This spot has received Google 4.4 according to the guests' opinions.

Frequently mentioned in reviews

neighborhood market

friendly staff great service great location

fish seafood meat chicken poultry chicken wings

See allLess

Ratings of Albertsons

Google

(4.4/5)

935

Trip

Not rated yet

Visitors' reviews on Albertsons

/ 210

Search visitors’ reviews

Add your review

Request content removal

Maria Cecilia Garcia 2 months ago on Google

Dear Albertsons Corporate, First, I’d like to congratulate whoever championed the digital coupon program. It has accomplished something I didn’t think was possible—it has turned buying groceries into an interactive team-building exercise. Mission accomplished. Here’s how my Monday evening unfolded. I worked a 10-hour day. I rushed home to make sure my children had picked up the house before guests arrived. Once that was handled, I headed to Albertsons because, unlike the smaller grocery store less than a mile from my house, Albertsons carries the Coke and ice cream cake my son wanted. So far, so good. I grabbed my items and noticed a promotion: Buy 2 for $10.99. Get 2 Free. Excellent. I waited in line. And waited. Every register was moving slower than expected, but I wasn’t paying much attention. I assumed it was just another busy Monday. Finally, I reached the cashier and asked about the promotion. “Oh…that’s a digital coupon.” I’m sorry…what? Apparently, the sale wasn’t actually a sale. It was an invitation. An invitation to download an app, create or sign into an account, find the coupon, “clip” it, and complete a small digital scavenger hunt while standing at the register with a line of people behind me. Because nothing says “efficient checkout” quite like asking customers to complete IT onboarding while buying milk. Here’s the irony. I don’t mind waiting. What I do mind is becoming the reason everyone else has to wait. You know who else didn’t seem thrilled with this process? Your employees. As I stood there deciding whether I wanted groceries or a software installation, I started paying attention. Customers at self-checkout were confused. Other shoppers were asking why the sale wasn’t coming up. Employees were repeatedly explaining the digital coupon process. That’s when it hit me. The reason every checkout lane felt unusually slow wasn’t because your employees were inefficient. It was because Corporate had successfully inserted an extra step into every transaction. That’s actually impressive. You’ve managed to create a system that frustrates customers, slows checkout, increases employee workload, creates bottlenecks, and leaves everyone just a little more irritated than when they walked in. That’s not innovation. That’s operational gridlock with branding. Technology should remove friction, not manufacture it. If I’m already entering my phone number at checkout, why isn’t every eligible promotion automatically applied? Why advertise a price that requires a separate digital obstacle course to receive? If I have to stand at the register downloading an app just to buy cereal on sale, we’ve officially lost the plot. In the end, I returned my entire purchase. Not because I couldn’t figure out the app. Because I shouldn’t have to. Customers shouldn’t need a smartphone tutorial to buy groceries. Your employees shouldn’t have to apologize for a corporate decision they didn’t make. And checkout shouldn’t feel like I’m applying for TSA PreCheck. The best customer experiences are the ones customers don’t have to think about. When buying groceries starts requiring instructions, something has gone terribly wrong. When was the last time the decision-makers who approved this digital coupon strategy actually went grocery shopping? I mean alone. Tired. After a long day at work. Not wanting to pull out a phone. Not wanting to download an app. Not wanting to scan a QR code. Not wanting a tutorial in the checkout line. Just wanting to buy groceries and go. Because if the people making these decisions experienced their own checkout process, I have a hard time believing this policy would have survived the first meeting. Respectfully, Maria Cecilia Garcia P.S. One last thought: if multiple customers are discovering they need an app only after waiting in line, that’s not a customer problem. That’s a process problem. And process problems are usually solved in conference rooms—not checkout lanes. Do better! Buying groceries should not require a smartphone, an app, and a QR code.

Response from the owner 2 months ago

Hi Maria, thank you for sharing your feedback. We understand the importance of having a simple and convenient shopping experience, including easy access to promotions and savings at checkout. We appreciate you taking the time to provide such detailed feedback regarding your experience with our digital coupon program and checkout process. We have shared your comments with the appropriate team for review. If you'd like to discuss further details, please reach out to us via the 'Contact Us' page on our official website and reference this Google review. Thank you.

Show replies (1)

Request content removal

Jessica A 2 months ago on Google

Staff here are generally attentive to what's going on and it's definitely one of the better Albertson's I've been to. That said, there are lots of unhoused folks around the area and often hanging on the property, so I can't give it 5 stars.

Response from the owner 2 months ago

Hi Jessica! Thank you for your 4-star review. We're glad to hear our team is attentive and that you consider us one of the better Albertsons locations. We appreciate your feedback and look forward to providing an even better experience on your next visit.

Show replies (1)

Request content removal

Juana Zambrano 3 months ago on Google

They employee's were very helpful when it came to me finding an item they walked with me all the way to show me where the item is exactly.

Response from the owner 3 months ago

Thank you for your kind feedback, Juana! We're delighted to hear that our team was so helpful and took the time to personally walk with you to the exact location of the item you were looking for. Providing friendly and attentive service is important to us, and we're glad it made a positive difference during your visit. We truly appreciate your support and look forward to welcoming you back again soon!

Show replies (1)

All reviews

+1 951-689-2252

Delis

$$$$ Price range per person $10-$25