Aquela Parmê - Águas Claras

Good evening Rafael, we apologize for this. We are reliable and even without electricity we kept it working and made 90% of orders. However, our notebook turned off, as neoenergia said it would return by 7:00 pm and we were unable to close …Good evening Rafael, we apologize for this. We are reliable and even without electricity we kept it working and made 90% of orders. However, our notebook turned off, as neoenergia said it would return by 7:00 pm and we were unable to close the program that receives orders in time. Don't worry, the refund will be made and we will offer a courtesy to customers who did not receive their orders due to this problem. More

Good morning Manoela, yesterday there was a power outage in the Aguas clara store, at 4pm the neoenergy had to be restored until 7:30pm. We have UPS and emergency lights that allow us to work without light, however the power was not …Good morning Manoela, yesterday there was a power outage in the Aguas clara store, at 4pm the neoenergy had to be restored until 7:30pm. We have UPS and emergency lights that allow us to work without light, however the power was not restored on time and our UPS shut down and we were no longer able to see orders or close the store, we apologize for that and we will issue a refund, in addition to send a courtesy to all customers who had problems. I hope you understand. More