Arby's

Name: Arby's
Address: 6540 State Hwy 121 S, McKinney, Texas, USA
Telephone: +14697143100
Price range: $
Rating: 3.9

280 votes

#45 of 528 fast food in McKinney

1 more branch in McKinney

ClosedOpens at 10AM

Updated 1 month ago

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Arby's is distinguished by food and interior

Spend a good time here and share perfectly cooked roast beef, gyros and roast beef sandwiches with your friends. At this restaurant, you can order a takeaway. Unfortunately, if you look through the visitors' reviews, the staff is cheerful at Arby's. Unprofessional service is something that guests would like to improve here. The atmosphere is homey, a lot of people appreciated the style of this place. But clients rate this spot below average on Google.

Frequently mentioned in reviews

cheddar with curly fries

roast Beef

the drive thru

roast beef beef beef sandwiches crispy beef hot sandwiches greek gyro potato cakes

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Ratings of Arby's

Foursquare

(6.4/10)

Google

(3.6/5)

267

Trip

Not rated yet

Facebook

(2.1/5)

Visitors' reviews on Arby's

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RoyWBeach 22 days ago on Google

I have to shout out when I actually get great service at any fast food establishments now. It’s very rare! Stephon at the front counter has done a fantastic job every time I’ve stopped by this location. Customer service isn’t dead and Chantal in the back has made sure my order was fresh and made correctly. Spending $15-$25 these days on fast food is a lot but when it’s made exactly as described it’s worth it! Food: 5 Service: 5 Atmosphere: 5 Order type: Takeaway

Response from the owner 15 days ago

It makes a difference when the people serving you are welcoming and your food comes out just as you ordered it, Roy. We’ll pass along your recognition to Stephon and Chantal so they know their efforts are making a positive impression.

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Lydia Robertson 22 days ago on Google

Ordered door dash and it was absolutely awful. Sad face. Nothing i ordered was included a d what did come was just awful. It is such a shame. I wish I would have read the review before I ordered. I would have gone to culvers. Update. Your response equals zero care. Food: 1 Service: 1

Response from the owner a month ago

That’s a tough letdown after choosing to order a meal for delivery, Lydia. Missing items and poor food quality can quickly turn a convenient order into a disappointing experience. We’ll bring this feedback to the appropriate team so they can review what went wrong and help prevent a repeat.

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Brian C a month ago on Google

I hadn't been to an Arby's in a few years so stopped in when I happened to drive by. Maybe the worst fast food experience I've ever had. The food was absolutely terrible, my chicken looked like it was overcooked yet somehow cold, the soda from the machine was flat and none of the pumps for the sauce worked. I really have no idea how this place is even open after reading similar reviews. All I can say is I definately won't be back and if Arby's corporate reads this you need to pull this franchise owner because they are dragging down your brand. All your money spent on the "we have the meats" is getting destroyed by terrbile food and bad service at locations like this. I try my best to give postives but it really is that bad. Food: 1 Service: 3 Atmosphere: 2

Response from the owner a month ago

Coming back to Arby’s after several years and finding cold, overcooked chicken, flat soda, and sauce dispensers that weren’t working is a rough experience, Brian. Those basics should be reliable before the food even reaches the table. We’ll have the location review its food preparation, beverage quality, and sauce equipment.

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+1 469-714-3100

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