Arby's

Name: Arby's
Address: 4411 S Lamar Blvd, Austin, Texas, USA
Telephone: +17372120333
Price range: $
Rating: 3.7

1335 votes

#239 of 4617 fast food in Austin

3 more branches in Austin

ClosedOpens at 10AM

Updated 3 months ago

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Arby's’s burgers will suit different tastes

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Arby's serves a plethora of options for burger lovers

The cooks here prepare good roast beef, meat sandwiches and roasted meat. Guests don't highly appreciate lemonade at this fast food. Arby's is famous for its great service and friendly staff, that is always ready to help you. It's an opportunity for you to enjoy the quiet atmosphere. But a number of people who use Google didn't give this place a high rating.

Frequently mentioned in reviews

smokehouse Brisket

classic Roast Beef

loaded Curly Fries

1Meal type

potato Cakes

buffalo Chicken

s Signature Sandwiches

dr Pepper

drive thru

terrible

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Ratings of Arby's

Zomato

Not rated yet

Foursquare

(6.9/10)

Google

(3.9/5)

1270

Trip

(2.6/5)

Facebook

(4.6/5)

Visitors' reviews on Arby's

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Brady Sanders 4 months ago on Google

Most disrespectful staff I’ve ever in countered. Leaving the store 5 min ago. Service was terrible. After the woman on the intercom decided to have a disrespectful attitude and comments, towards a friend trying to order; the staff completely neglected us at the drive through. We asked to speak with the disrespectful employee and she refused. Terrible service from the entire staff on the clock tonight. Completely disappointed! Food: 5 Service: 1 Atmosphere: 1

Response from the owner 3 months ago

This is a deeply disappointing report, Brady, and we apologize for the awful experience your group had tonight. No guest should ever face a hostile attitude on the intercom or be refused a simple request to speak with staff about a conflict. We are handing this straight over to the local management to ensure strict corrective action is taken with tonight's crew.

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Sam Saxton 3 years ago on Restaurant Guru

I stopped at the refurbished location at 4411 S. Lamar and 290. I had to repeat the order three times. I ordered 2 Dbl Roast Beef and a small curly fry and a medium crinkle fry. When I go to the window they guy repeated the order and again it was wrong. He called to someone to add the 2nd Dbl Roast Beef. He then offered me two drinks for the inconvenience, I took one. My mistake for not looking in the bag when he handed it to me. Again, 1 sandwich and the med crinkle fry is the same size as the small curly fry. BOTH Were STALE. I spent 19.77 to find out that Leo in Lethal Weapon was right and I am old enough to know better. I complained on the company web site but no one cares enough to respond. They got their money. So I am on a champagne to be sure NO ONE goes to this Arby's unless they just want to get screwed out of their money. This company has gotten as bad as the Whataburger on Slaughter Lane in Austin. I have also called 10 times and the phone must be off the hook. ALWAYS BUSY... probably from all the customers complaining. I WANT MY 19.77 back NOT more crappy food.

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Kimisue 4 years ago on Restaurant Guru

There was only 1 person at the walk up window, when we pulled up to drive thru window. After waiting for 10 actual minutes and no communication from the staff. We started taking among ourselves about how effed up the service was. Well low and behold a woman's voice comes over the intercom and tells us we can go, if we were going to curse her. We told her we had no idea she was even there, and had been waiting for 10 minutes and no one else was in line! Of course we left and when we drove back around to the front. She was still at the walk-up window and still talking to the same guy, that we saw 10 minutes earlier when we first drove up. I've been in the food service business and cut a lot of slack to my fellow food service workers, but this is inexcusable! This happen on 10/29/22.

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