Arby's

Name: Arby's
Address: 1201 E 1st St, Grimes, Iowa, USA
Telephone: +15154102656
Price range: $
Rating: 2.9

201 votes

#7 of 46 fast food in Grimes

Open now 10AM - 10PM

Updated 1 month ago

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You can always degust good curly fries, roast beef and chicken wraps - a special offer of this fast food. At Arby's, you can order food as a takeaway. The pleasant staff works hard, stays positive and makes this place great. This place is remarkable for its terrific service. You will certainly like the comfortable atmosphere. This spot is ranked 4 within the Google grading system.

Frequently mentioned in reviews

crinkle Fries

classic Roast Beef

takeaway dinner great service lunch

fries meat crispy fries cheddar cheese

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Ratings of Arby's

Foursquare

Not rated yet

Google

(4.1/5)

199

Trip

(5/5)

Visitors' reviews on Arby's

/ 138

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Shawna Waterhouse 4 months ago on Google

Arby's did NOT have the meats today nor the Customer Service. I normally do not leave bad reviews honestly....but Im sorry this time the experience was so horrible I can't get it off my mind. It was my husband and I and our two younger girls. We ordered 2 kids tender meals with crinkle fries and apple juice. I got the #1 classic roast beef n Cheddar with curly fry and an XL Strawberry Lemonade (because honestly that's what I came for! ) and he got a #1 double with curly fries and a sprite. Pull up to window where they proceed to tell us they don't have enough roast beef to make a double and said they could only do 2 classics.. fine ok. Then they read back our order and they missed the 2nd children's meal. So they say ok and "fixed" it asked if we needed any sauce we said arby sauce. They said they would need to cook more chicken because they only had the one for the first kids menu.. Total time we waited for our food at the window was at least 15 minutes when they come back and apologized for the wait and said they were doubling everything for free food wise. Handed our bags and we left. We got down the road and parked to pass out food and there was one kids meal with an extra fry... and their fries were curly fries which my 3 yr old won't eat (hence the order of crinkle cut), 2 classic Beef n Cheddars no arby sauce included and 2 curly fries that were overcooked. The strawberry lemonade was very disappointing had too much syrup and his sprite was straight CO2. The only "extras" we got were 1 kids curly fry which was wrong and technically wasnt extra since we ordered two to begin with, and a whole stack of napkins. Im not saying this Arby's is always so crappy I've been there before with amazing service. But this experience has me really questioning going back. Food: 1 Service: 1

Response from the owner 4 months ago

We are truly sorry for this stressful experience, Shawna. Missing a child's meal, getting the fry types wrong, lacking sauce, and running out of roast beef is unacceptable—especially after a 15-minute wait. We are sharing this with the local management team to fix these accuracy and inventory issues. We look forward to welcoming your family back soon for the amazing service you usually receive!

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Cassie Delutri 6 months ago on Google

Tabi is always kind and friendly every time I visit. Today she was training a new hire and she was very kind. Always a great experience. Food is always hot and fresh! Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 6 months ago

We’re honored to be your go-to spot for the meats! We’re so glad Tabi continues to make every visit a great one, even while training new team members, Cassie. We’ll be sure to pass your kind words along to this location—they’ll be happy to hear they made your day.

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John Winter 7 months ago on Google

Tabie was an excellent host! She helped us with the order and delivered it to our table. This is the best Arby’s I have ever been to. Price per person: $1–10 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 7 months ago

This review is meat-tastic! Thanks for being a huge fan of Arby’s. We’ll see you back soon!

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+1 515-410-2656

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American , Fast food , Delis