Arby's

Name: Arby's
Address: 13641 N Prasada Pkwy #110, Surprise, Arizona, USA
Telephone: +16023389102
Price range: $
Rating: 4.7

458 votes

#34 of 361 fast food in Surprise

2 more branches in Surprise

Open now 8:30AM - 10:30PM

Updated 9 days ago

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Make a change from your habitual meal and try nicely cooked curly fries, fish and hot sandwiches at this fast food. You will be offered good lemonade. Food delivery is an important advantage of Arby's. The staff is accommodating that's what makes this place so nice. Visitors mention that the service is fine here. You may pay your attention to the exotic atmosphere. But this spot has been rated below average by Google.

Frequently mentioned in reviews

curly Fries

classic Roast Beef

the drive thru

fries meat roast beef beef sandwiches fish cheese

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Ratings of Arby's

Foursquare

Not rated yet

Google

(3.8/5)

424

Visitors' reviews on Arby's

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Jackie Almanza 7 months ago on Google

Had an absolutely amazing experience here today 2/15/2026. The two women (I believe one was named Gabriella) who took our order and made the food were just the sweetest human beings ever. They apologized for the wait even though it wasn't more than ten minutes of waiting for our food. And when it was ready, one of the girls brought the food directly to the table, which was not necessary but still greatly appreciated. Overall, amazing service and I would definitely come here again! Meal type: Lunch Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 7 months ago

We appreciate your kind words, Jacque Almanza. Thanks for taking the time to share your experience. We can’t wait to welcome you back.

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Tammy Bauer 8 months ago on Google

Food: 1 Service: 5 Atmosphere: 1

Response from the owner 8 months ago

We sincerely apologize, Tammy Bauer. Please share additional details with us at the link below. A member of our Guest Support Team will reach out to you to make this right. https://commentform.marketforce.com/commentform/Arbys.aspx

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Garrett Robinson 11 months ago on Google

The food was good. I ordered from the app for pick up in the dining room. When my order was supposed to be ready it was over ten minutes late. I heard the staff saying that my order was ready to each other, but it was just tossed to the side and never placed in the carry-out area. Many bags were tossed to side and I heard the manager say "Try to remember which order that is." to the person helping her. It took several minutes to get their attention to let them know I was right there! I even told them I was there when I arrived, but they got lost in their work and forgot. The staff were so confused not knowing which sandwich went to each order. There was no communication between the cooks, the frontline, and drive-thru employees. The cooks were just tossing sandwiches to one spot on a table under the order monitors at the front of the house. The manager was asking where does this sandwich go and why didn't this sandwich go out? I felt uncomfortable for them and the other six customers waiting on orders in the dining area. I've worked fastfood growing up in the 80's and our restaurant had systems in place even then, so how can Arby's be so far behind the times. I usually don't go into fastfood restuaraunts and use the drive-thru instead, but I thought I'd try the app. Going into the restaurant and witnessing this, I now understand why so many of my orders at at every fastfood restaurants at the drive-thru are never correct, there is a lack of training and bad standard of operating procedures. Maybe Arby's can fix this and can become the standard for better and correct food delivery to customers. Food: 5 Service: 1 Atmosphere: 1

Response from the owner 11 months ago

We sincerely apologize. Please share additional details with us at the link below. A member of our Guest Support Team will reach out to you to make this right. https://commentform.marketforce.com/commentform/Arbys.aspx

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+1 602-338-9102

Order via grubhub

American , Fast food , Delis

$$$$ Price range per person $10-$20

13641 N Prasada Pkwy #110

Surprise, Arizona, USA

Address

13641 N Prasada Pkwy #110, Surprise, Arizona, USA

2 more branches in Surprise

Features

Delivery Takeaway Wheelchair accessible Parking

Opening hours

SundaySun	10AM-10PM
MondayMon	8:30AM-10:30PM
TuesdayTue	8:30AM-10:30PM
WednesdayWed	8:30AM-10:30PM
ThursdayThu	8:30AM-10:30PM
FridayFri	8:30AM-10:30PM
SaturdaySat	8:30AM-10:30PM