Barrhaven Asian Dragon Chinese Food

Name: Barrhaven Asian Dragon Chinese Food
Address: 3777 Strandherd Dr #106, Ottawa, Ontario, Canada
Telephone: +16138231688
Price range: $$
Rating: 4.2

#21 of 264 chinese restaurants in Ottawa

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The Chinese cuisine attracts guests looking for a new experience. Come here and eat tasty egg rolls, General tao chicken and chicken fried rice. In accordance with the reviewers' opinions, waiters offer good biscuits here.

This restaurant is suitable for people who have supper on the go because they can order food as a takeout. The professional staff works hard, stays positive and makes this place great. Visitors say that the service is terrific here. According to the guests' opinions, prices are low. Barrhaven Asian Dragon Chinese Food is characterized by the homey atmosphere. As for the Google rating, this place got 4.4.

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Ratings of Barrhaven Asian Dragon Chinese Food

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(3.5/5)

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(2.3/5)

Visitors' opinions on Barrhaven Asian Dragon Chinese Food

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William Wahab 2 months ago on Google

1st time ordering and all I can say is WOW... soooo good. Fresh, tasty, not greasy, not salty, great portion size... so much flavour... Best Chinese food I've ever had from a takeout... Asian Dragon is my go to place for Chinese takeout now. Edit: just reheated the leftovers, still as good and still as tasty Service: Take out Meal type: Dinner Price per person: CA$30–40 Food: 5 Service: 5 Recommended dishes: Asian Dragon, Garlic Spare Ribs, Fried Noodles, General Tao's Chicken

Response from the owner a month ago

Hi, William, Thanks for your business and good review!

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Decown Dias 2 months ago on Google

Im not one to write reviews but I’m deeply disappointed in Asian Dragon. I used to live in barrhaven and ordered combo plates here before so I thought they be a good choice for some family comfort food after losing a loved one. Went in last night and ordered a family dinner for 4 and spent $113. My first complaint. We asked for a substitution of general tao and were told it would’ve been $2 to upgrade. I said that’s fine. The guy asked me if I wanted the receipt and I said no it’s okay. My wife and brother both understood the same. As they were in the store with me. After waiting about 20 mins for food we got it and went home only to find no rice packed in the food. Fine. It was a mistake but upon calling to tell them of their mistake and overcharging me. The guy on the phone started to get rude and irate by raising his voice at me. I told him I was over charged and he said he told me it was a $2 substitution fee plus the difference in the item. A whole whopping 6.95 which is almost like a whole other item. (Robbery )I had to now raise my voice and tell him not to be yelling at me for their mistake. He sighted “it not his fault and he didn’t pack the food” instead of owning up, he cut me off and passes the phone to a lady. Secondly my wife ended up driving all the way back and having to wait for them to give her 2 containers of rice because their delivery wouldn’t take place for 20-25 minutes after we already got home in which time the rest of food was already getting cold. The lady did apologize to her and the guy said he was “overwhelmed” with many orders at that time. Which is not an excuse to be rude to your customers imo. It’s not my fault you’re busy, I’m a paying customer just like everyone else. Thirdly after waiting so long to eat the food was quite disgusting and unappetizing my entire family was displeased with the food quality. There was no freshness to it and I started to wonder if we were given food items from days before. The general Tao I paid a “fee” for and the “price difference” was extremely gross and soggy with little to no sauce like it had been microwaved 2 days later. My family coined it as just general chicken without the Tao. The rice was also dry and hard. Overall most of the food just had no taste. I will admit The best thing was the wonton soup, spring roll, and the garlic ribs which were mostly fatty anyway. Which is all I ended up eating anyway. The rest of food we tossed in the garbage after everyone could nibble on what they could. Needless to say I am not impressed, whether mistake or not after all the commotion and going there twice. The food wasn’t even good. Even in the photo I took you can see just how unappetizing the food looked and that it wasn’t up to par. There are a few other photos of General Tao that don’t look remotely like ours. I won’t be going back here. I’m sure this review will be met with negative comments as I’ve seen them respond to other people with a very rude and nasty attitude because they didn’t say what they wanted to hear. But that’s okay. My money will never be spent at Asian dragon in barrhaven again. Food: 1 Service: 1 Atmosphere: 1

Response from the owner 2 months ago

Good day, First and foremost, we are sorry for your loss and appreciate your continued business. However, I'm not sure how you can accuse us of "overcharging" you for substituting a dish to a more expensive one.....? We charged you the additional price difference and an additional $2 substitution fee. In no way were you forced to proceed with this change but you ultimately agreed. In addition to the rice that was forgotten about in the original order, we provided an extra fried rice on the side on top of the rice for the Dinner for 4. If it makes you feel better, it makes up for the $6.95 that you're complaining about paying for upgrading the general Tao chicken. We appreciate the feedback provided but the general Tao chicken remains one of the most popular dishes on our menu and is ordered by regulars on a daily basis. Kind regards, Barrhaven Asian Dragon

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Capt. Lorenzo Sputnik 2 months ago on Google

The food is better than my mom’s home cooking. That’s why I’m there every week. Service: Take out Meal type: Dinner Price per person: CA$20–30 Recommended dishes: Chicken Fried Rice, Fried Noodles, Sweet and Sour Chicken Balls, General Tao's Chicken

Response from the owner 2 months ago

Hi, thanks for your business and good review!

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