A
Response from the owner
a month ago
We are responding publicly because this review is part of an ongoing pattern of conduct that has extended well beyond a disagreement about a restaurant experience.Following this couple’s initial visit to Atoma, their treatment of our team was sufficiently inappropriate that, as an owner, Sarah made the decision to cancel their future reservation and let them know they were no longer welcome at Atoma. That decision was made to protect our hardworking team and maintain a respectful environment for our staff and guests.Since that decision more than three months ago, both individuals have continued to contact us repeatedly by email, have reached out to people personally connected to the owners, and have posted a series of negative reviews across multiple platforms. We have retained records of these communications and activity.We have made every effort not to engage publicly in this matter. However, the continued contact has gone well beyond a restaurant review or legitimate customer complaint.The Seattle Police Department has been contacted regarding the ongoing conduct, and we are currently in the process of pursuing a protective order. We will continue to document any further contact or activity and provide that documentation to the appropriate authorities.Sarah’s decision was made in her capacity as an owner to protect her team. We stand behind that decision, and we will not disclose private details about the original incident simply to litigate it publicly.We ask that all further contact with Atoma, its employees, its owners, and people personally connected to the owners stop. We will not be engaging further on this matter.