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Response from the owner
2 months ago
Very nice to read this comment in the morning! If this is the case, we are truly sorry for this unfortunate situation. BUT, please note that you can contact us via the telephone number written on the distributor or on the receipt. It would …Very nice to read this comment in the morning! If this is the case, we are truly sorry for this unfortunate situation. BUT, please note that you can contact us via the telephone number written on the distributor or on the receipt. It would have been more judicious to discuss it directly rather than being so categorical! For your information, know that our 20 years of seniority do not allow us to put just anything in the distributor. Sensitive products or ingredients (such as eggs) are systematically banned from distribution. The pizzas contained in the machine are no more than 3 days old and are stored (still in the machine) in a dedicated refrigerated area. We have permanent monitoring of our products. It would have been good to tell us what product you consumed (Pizzas, Hot “Moon” Sandwich, Nutella Tacos, etc.), the exact name of the product purchased, the place, day and approximate time of visit. With these elements, we could have done research on our own but hey, you preferred to “take down” our establishment and all the human work behind it, in this way…More