bp

Name: bp
Address: 80 Old Coast Rd, Australind, Western Australia, Australia
Telephone: +61499949017
Price range: $$
Rating: 2.3

65 votes

#9 of 23 cafes in Australind

Open now Open 24 hours

Updated 1 month ago

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You will hardly forget delicious coffee that you can try. A lot of people highlight that the staff is cheerful at this cafe. A number of guests mark that the service is spectacular. Here you will pay affordable prices. But google users rated bp and it didn't gain a high rating.

Frequently mentioned in reviews

friendly staff great service great location

rolls coffee white coffee iced coffee chai latte tea latte

Ratings of bp

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(3.1/5)

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Visitors' reviews on bp

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Jene-Lynn klop 2 months ago on Google

8:45 pm, Friday 31st July. Unbelievably rude woman working behind the counter. My card was incorrectly charged for an amount that was already on the EFTPOS machine from a previous transaction that should have been cancelled. After asking for a refund, she fiddled around on the computer and told me it had been refunded. I then paid for what I was actually getting but kept the receipt. Just before leaving, I realised my $15 refund had not gone through. When I asked her about it, she tried to accuse me of trying to get more discounts-I was buying a 3 for $10 lolly pack deal! I ended up having to leave without the refund because there was a queue of people waiting to pay, and I didn't want to hold them up any longer. I've kept the receipt, along with my bank statement, and will be going back in the morning to make a complaint. She was also rude to all the customers before me because they didn't use their manners to her "high standards". If you want to work in customer service, I suggest having some manners yourself. Customer service is not for miserable people like you.

Response from the owner a month ago

Hi Jene-Lynn, We sincerely apologise for your experience. This is not the standard we aim to deliver, and your feedback will be shared with the site team for further review. Please contact us on 1300 1300 27 or csccomplaints@se1.bp.com so we can look into this further.

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jasmine kaur 5 months ago on Google

Absolutely terrible service at BP Australind today (5 April 2026 around 7:30pm). I drove all the way from Busselton specifically to get a coffee, only to be told the machine would take 30 minutes to clean. Then moments later, I was told it would take even longer. No apology, no proper explanation, and no attempt to offer any alternative. Completely unacceptable customer service. Wasted trip and very frustrating experience. Staff clearly didn’t care. Would not recommend stopping here if you’re expecting even basic service.

Response from the owner 4 months ago

Hi Jasmine, thank you for your feedback and we're sorry to hear about this experience. This is not the customer service we expect from our sites. We will pass this on to the store manager.

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Mohiuddin Mohammed 8 months ago on Google

Extremely disappointing customer service. Staff refused to make coffees without a valid reason. So didn’t fill up either.

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+61 499 949 017

$$$$ Price range per person A$14-A$36

80 Old Coast Rd

Australind, Western Australia, Australia

Address

80 Old Coast Rd, Australind, Western Australia, Australia

Features

Сredit cards accepted Wheelchair accessible

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours