b
Response from the owner
3 months ago
We’re very sorry to hear about your recent experience. This is certainly not the standard of service we aim to provide. We understand how important it is for BPme points to be correctly added, and we apologise for any inconvenience caused. We take concerns about staff behaviour very seriously. We will address this matter internally to ensure a respectful and helpful service for all customers. Thank you for bringing this to our attention — your feedback helps us improve.
