bp

Name: bp
Address: 295-313 Bexley Rd, Erith, England, United Kingdom
Telephone: +441322339895
Rating: 1.9

100 votes

#9 of 29 cafes in Erith

Open now Open 24 hours

Updated 2 months ago

Add a photo

10 photos

Come to this cafe for great coffee. The cute staff welcomes guests all year round. According to the clients, the main disadvantage of bp is the satisfying service. This place has been rated below average by Google.

Frequently mentioned in reviews

petrol station

friendly staff great service lunch breakfast

pastry coffee ale

Ratings of bp

Google

(2.6/5)

100

Facebook

Not rated yet

Visitors' reviews on bp

/ 86

Search visitors’ reviews

Add your review

Request content removal

Will Manley 5 months ago on Google

Guys behind the counter seem to always be on their mobile phones, refused fuelling on my classic vehicle because of the registration plates. I regularly used this garage as it is local but the guys attitude was disgusting and the price of fuel regularly changes between AM and PM. Go to the Jet just up the road. Looking at the reviews the staff seem to have issues dealing with customers, I suggest maybe finding a different job.

Response from the owner 5 months ago

We're truly sorry to hear about your experience at bp. We understand how disappointing it is when service doesn’t meet expectations. Your feedback regarding the staff's attitude and the fuel policy for classic vehicles is important to us, and we will take it into consideration. We appreciate your loyalty, and we hope to have the opportunity to provide you with a better experience in the future. Thank you for sharing your thoughts.

Show replies (1)

Request content removal

Martin J 5 months ago on Google

>> CONTAMINATED FUEL

Response from the owner 5 months ago

We’re truly sorry to hear about your experience with the fuel at BP. We understand how concerning this situation is, and we appreciate you bringing it to our attention. Please know that we take such matters seriously and will investigate further. We hope your car is back to optimal performance soon, and if you have any more questions or need assistance, please don’t hesitate to reach out to our careline. Thank you for your feedback.

Show replies (1)

Request content removal

richard v 2 years ago on Google

Another Fine issue! Using the EV charger and buying some breakfast items, I presumed wrongly they wouldn’t limit the time you can use the EV via a 3rd party enforcement. Surely this is a revenue stream x2! As a lease vehicle the fine was sent through various hands, when it arrived it had escalated and I had a week to pay the full £170. After also paying for breakfast and EV charging. BP Careline couldn’t assist, they sent me to Highway Stops Retail who in turn asked me to email SS Distributors. The latter suggested sending my receipts (which I had and did) and they would be sent to the site to quash the fine. 3 emails later and 2 calls, no response and fine had to be paid to prevent next steps of legal action. I shall be avoiding such BP site’s around the UK to a much greater sum than £170.

Response from the owner 2 years ago

Hi Richard, we have no intention of charging customers at our sites, and if a mistake has been made then we will of course investigate it. So we can resolve this for you, please contact Careline on 0800 402 402 or at careline@bp.com. Many thanks, ^Lawrence

Show replies (1)

All reviews

+44 1322 339895

295-313 Bexley Rd

Erith, England, United Kingdom

Address

295-313 Bexley Rd, Erith, England, United Kingdom

Features

Сredit cards accepted Wheelchair accessible

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours