bp

Name: bp
Address: Musgrave Rd, Robertson, Queensland, Australia
Telephone: +61731038464
Rating: 1.3

69 votes

#9 of 23 restaurants in Robertson

Open now Open 24 hours

Updated 1 month ago

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A number of visitors note that the staff is nice at bp. Most guests mark that the service is cool. But google users haven't given this place a high rating.

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food delivery friendly staff great service

meat kangaroo chicken tenders chicken poultry chicken strips sandwiches

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(2/5)

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Yumi Li 3 months ago on Google

This site does not accept e-voucher or BP Giftcards.

Response from the owner 2 months ago

Hi Yumi, We sincerely apologise for your experience. This is not the standard we aim to deliver, and your feedback will be shared with the site team for further review.

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Zander McGrath 6 months ago on Google

Shocking experience. Staff need better training. Avoid at all costs

Response from the owner 5 months ago

Hi Zander, thank you for your feedback and we're sorry to hear about this experience. This is not the customer service we expect from our sites. We will pass this on to the store manager.

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Jitender Singh 6 months ago on Google

Absolutely disgusting experience at this servo. I refueled my car and bought 2 coffees — total came to $99.14. I paid via Apple Pay from my Smart Access account, and the staff member told me the payment “did not go through.” Because of that, I paid the SAME amount again via Apple Pay using my Platinum Awards credit card. Later, I realised I had been charged twice for the exact same transaction. The customer service team member, Sam, took my contact details and assured me it would be looked into — yet I never received any call or update. Completely unprofessional. If you take a customer’s details and promise follow-up, at least have the courtesy to contact them. I have now raised a dispute with my bank because clearly this business has no urgency in fixing its own mistake. This is completely unacceptable. Either your payment system is faulty or your staff are not properly trained. Telling a customer the payment didn’t go through without properly checking — and making them pay again — is careless and irresponsible. Now I’m left chasing up my own money because of your mistake. This is no longer about $99.14 — it’s about accountability and basic customer service standards. I will not be returning, and I strongly advise others to double-check their bank statements if they shop here.

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+61 7 3103 8464

Musgrave Rd

Robertson, Queensland, Australia

Address

Musgrave Rd, Robertson, Queensland, Australia

Features

Сredit cards accepted Wheelchair accessible

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours