bp

Name: bp
Address: 40 Benara Rd, Noranda, Western Australia, Australia
Telephone: +61892765353
Price range: $$

#4 of 7 cafes in Noranda

Open now Open 24 hours

Updated 2 months ago

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Clients don't highly appreciate coffee at this cafe. From the visitors' viewpoint, the disappointing service doesn't meet guests' expectations. Google users rated bp and it didn't get a high rating.

Frequently mentioned in reviews

friendly staff great service

toast coffee chocolate

Ratings of bp

Google

(2.7/5)

Visitors' reviews on bp

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Chandan Grover a month ago on Google

Very disappointing experience today, 7 September. I stopped at the fuel station, filled up my car and bought a coffee for myself. I also had a lunchbox with me and politely asked the staff member, AMANDEEP, if she could reheat my food. Instead of politely explaining the policy, she responded in a very rude and dismissive manner, saying, “It’s only for our use. We don’t heat customers’ food.” Her tone and attitude made the response feel unnecessarily disrespectful, as though my request was unreasonable. I completely understand if the microwave is only for staff use, and I have no problem with following that policy. However, there is absolutely no need to speak to a customer in such a rude and condescending way. There are plenty of polite ways to refuse a request. Unfortunately, the customer service I received was extremely poor and left a very bad impression. Third-class customer service. I hope management looks into this and reminds staff that even when saying “no” to a customer, basic courtesy and respect should still be maintained.

Response from the owner a month ago

Hi Chandan,We sincerely apologise for your experience.Your feedback will be shared with the site team for further review.Please contact us on 1300 1300 27 or via email at csccomplaints@se1.bp.com with all the details so that we can investigate this matter further.

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Bryan London a month ago on Google

Walked in today to buy a drink which was advertised as 2 for $9.50 and they wouldn't honour that deal ....... what a joke and the lady behind the counter was so rude

Response from the owner a month ago

Hi Bryan,We sincerely apologise for your experience. Your feedback will be shared with the site team for further review.Please contact us on 1300 1300 27 or csccomplaints@se1.bp.com with all the details so that we can investigate this matter further.

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Fabio Fazio 3 months ago on Google

I wish all the bp were managed like this one Very very good staff I go there for coffee regularly They serve good quality coffee much better coffee than many cafe around there When ordering with app coffee is always ready and not queue Thanks guys

Response from the owner 3 months ago

Hi Fabio,Thank you for your kind feedback.We're delighted you enjoyed the coffee and service during your visit.

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+61 8 9276 5353

$$$$ Price range per person A$15-A$37

40 Benara Rd

Noranda, Western Australia, Australia

Address

40 Benara Rd, Noranda, Western Australia, Australia

Features

Сredit cards accepted Wheelchair accessible

Opening hours

SundaySun	Open 24 hours
MondayMon	Open 24 hours
TuesdayTue	Open 24 hours
WednesdayWed	Open 24 hours
ThursdayThu	Open 24 hours
FridayFri	Open 24 hours
SaturdaySat	Open 24 hours